Questions & Answers

Q: QuestionLooking for a converter from HDMI to 5 wire RCA cables as I intend to use my external speakers to drive TV sound thru my older Technics receiver / amp that has ONLY RCA ports, NO HDMI. Anyone with positive experience that would share their expertise??

Asked 5 years ago by Gorm50.

Q: Questionhow wide and long of surface do you need to place it on a table?

Asked 5 years ago by alan.

• A:Answer The stand is 3ft across so anything above that is good

  Answered 5 years ago by HypaVerified Purchase

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Q: Questionwill an Apple iphone pair with this tv??

Asked 5 years ago by TD.

• A:Answer Hello TD, Thank you for your interest in the Hisense 65H9G. Regrettably, you're unable to pair with Apple iPhone. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the standard warranty for this TV?

Asked 5 years ago by Anonymous.

• A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 65H9G. This TV has a one year manufacturer's warranty. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhen will these be back in stock?

Asked 5 years ago by Kat.

• A:Answer It’s not going to show on the bestbuy web just go in and order from them inside the store

  Answered 5 years ago by HypaVerified Purchase

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Q: QuestionDoes the Hisense H9G TV support Apple TV? I assume you would just add the apple tv app? Any experience or recommendations?

Asked 5 years ago by adamv.

• A:Answer I have an external AppleTV 4K connected. The TV does not have a built-in Apple TV and, most likely, never will as it has an android OS. The ARC sometimes looses sync with ATMOS content. A future firmware update promises to resolve the issue. I really LIKE the image quality of the TV so I am dealing with it. Over all, it is a great TV and I am really impressed.

  Answered 5 years ago by TrottVerified Purchase

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Q: QuestionIntend to use external Polk speakers (Center, side, rear, base) currently used with my Samsung and run thru my Technics receiver. Anyone incur any problems, positive experience vs a soundbar??

Asked 5 years ago by Gorm50.

• A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 65H9G. This TV has Audio Output Power (Watts) 10W x 2 for audio which is great with a sound. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes the 65" have a digital audio port? We would be hooking ours up to a Yamaha receiver with full surround sound speakers and a sub.

Asked 5 years ago by Lightshow.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. Yes this television does have a Digital Audio Output port. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhat is the price on the Hisense U70F QLED 65 inch??? Thank You

Asked 5 years ago by Bob55.

• A:Answer Hello Bob, Thank you for your interest in the Hisense 65H9G. For the cost of this model, please contact the local store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this tv have a tv guide button on the remote when watching OTA through an antenna?

Asked 5 years ago by gpxsrxracer.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. No this television does not have a guide button on the remote. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionWhen will this tv be available in the 33948 area ?

Asked 5 years ago by Anonymous.

• A:Answer Hello Moon, Thank you for your interest in the Hisense 65H9G. For the cost and availability on this model, please contact the local Best Buy store. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionI have read/watched youtube videos that since the update the tv has all kinds of issues the "black" contrast ratio has changed ghosting, blumming, and dirty screen anyone having issues? thank you for any help on this

Asked 5 years ago by marine6870.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. We are not aware of this issue however not to worry we will be more than happy to answer any question you may have. At your earliest convenience, please reach out directly to our support team at service@hisense-usa.com, 1-888-935-8880, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: Questionhello would this fit on a 43 inch wide table

Asked 5 years ago by Anonymous.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. The stand dimensions of this television is 35.4×13.6 in so it would be able to fit on your 43 inch stand. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 2 years ago by HisenseProductExpert

  
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Q: QuestionThe Rtings.com test of this H9G "confirmed HDR10+ support through an external Blu-ray Player with an HDR10+ disc.... unfortunately, HDR10+ doesn't work through the Amazon Prime app." Question: Will this be fixed? If yes, when. If not, I'll buy a Vizio.

Asked 5 years ago by AR.

• A:Answer Hello AR, Thank you for your interest in the Hisense 65H9G. Yes HDR10 is supported through an external Blu-ray Player with an HDR10+ disc. However, HDR10 is not supported on Amazon prime, based on the content shown if it has HDR it will reflect on it. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes the h9g have a tv tuner, TV guide, and TV pause/playback like the TCL?

Asked 5 years ago by James.

• A:Answer Hello James, Thank you for your interest in the Hisense 65H9G. Yes this TV has tuner, however there is not a pause/playback option. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionDoes this TV swivel at all left to right while using the stand like some Samsung models?

Asked 5 years ago by John.

• A:Answer No, the stand is actually two parts. Each foot is screwed into the bottom of the tv. They don't have any type of mechanism that lets it pivot or tilt around the base.

  Answered 5 years ago by dren

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Q: QuestionI have an old Bose 321 sound system without an HDMI port will I be able to connect it to the Hisense H9G?

Asked 5 years ago by mjs1802.

• A:Answer There's an optical audio out port on the TV. Lighting fried the HDMI inputs on my Sony AV receiver last year. Fortunately I can still use an optical audio cable to enjoy surround sound. Check your Bose to see if it has an optical audio in port. I'm guessing it does.

  Answered 5 years ago by Idonthaveanickname

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Q: QuestionDoes the power cord for 65H9G have 3 or 2 prongs?

Asked 5 years ago by Metz.

• A:Answer The Power cord for the 65H9G offers a 2 prong power cord. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you!

  Answered 5 years ago by HisenseProductExpert

  
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Q: QuestionHi, We will likely relocate in the future to a european country running 230V, Can the power supply work with both US (110) and EU (230V). ps: this is not a question about the plug, i will use an adapter.

Asked 5 years ago by Coffelover.

• A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. The unit was designed to be used in the United States and requires AC 120V 50Hz/60Hz. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team

  Answered 5 years ago by HisenseProductExpert

  
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