Questions & Answers
- Model:
- 65H9G
- |
- SKU:
- 6404014
Q: Question4k @ 120Hz via USB or online I understand no HDMI 2.1 means no 4k @ 120Hz via HDMI, but what is its performance playing online or USB connected 4k/120Hz video
Asked by 4kbuyer.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 65H9G. Regrettably, this television supports up to 2.0. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionHave the hdmi port on enhanced, when I play 4k disc movies with Dolby Vision on my xbox one s- it still just shows it playing in hdr mode. The check mark is even by the Dolby Vision on the xbox screen. How do I get those movies to play in Dolby Vision?
Asked by Anonymous.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. Once the HDR notification comes up that means the unit is playing in Dolby Vision. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhen will the Hisense h65g be back in stock in zip code 15071?
Asked by mjs1802.
- A:Answer Hello Hisense Customer, Thank you for your interest in the Hisense 65H9G. For the availability on this model you will need to contact the local retailer (Best Buy) for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionHello, the H9F has a USB 3.0 port, but I don’t see one listed for H9G. Does the H9G have a USB 3.0 like it’s predecessor?
Asked by Westri.
- A:Answer Hello Westri, Thank you for your interest in the 65H9G. No the the H9G does not have a USB 3.0 port. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWould this tv be good for next gen gaming Consoles?
Asked by Ironwolf.
- A:Answer I will give you the none PR answer. This TV is gorgeous but does not have HDMI 2.1 for next gen consoles so not only will it not support 4k 120fps (which several games have already announced they will support) but you also miss out on VRR. Now this TV does run 1080p @ 120hz on the Xbox One X so many games that have a high frame rate option will mostly likely run at this settings. Plus turn off that motion stuff its pure garbage. But for 4k 60 HDR games this TV looks totally stellar and if thats what you are looking for you are set.
Answered by Rich
Q: QuestionDolby Atmos pass through supported?
Asked by AlaskaRob.
- A:Answer You can get Dolby Atmos via Dolby Digital Plus with this TV. Dolby Digital Plus is a lossy, lower-bandwidth format that has been optimized for use with streaming services and features like B-D Live. It’s currently supported by a wide range of devices, including laptops, tablets, smartphones, and streaming boxes like Apple TV and Roku. Dolby Atmos over Dolby Digital Plus will be the way most people experience Atmos. Not only is it the format used by Netflix and Amazon, but it’s also the only version of Atmos that is compatible with HDMI ARC. For more info check out this link: https://www.digitaltrends.com/home-theater/dolby-atmos-sound/
Answered by Marcel66
Q: QuestionWhen will 65H9G be back back in stock? Can I get a rain check?
Asked by Rick.
- A:Answer Hello Rick, Thank you for your interest in the Hisense 65H9G. For the stocks and availability on this model, please contact the place of service.If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionAny idea when these will be back in stock? They are already completely sold out and Bestbuy seems to be the only retailer carrying them at the moment. Trying to get one =/
Asked by Garza.
- A:Answer Hello Andrew, Thank you for your interest in the 65H9G. Please reach out to your local BestBuy for information on stock availability. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes it have the you tube tv app
Asked by Loverboy.
- A:Answer Yes. I stream using YouTube TV and the interface is flawless.
Answered by Idonthaveanickname
Q: QuestionHow long is this promotion/sale price running?
Asked by ChaBoi.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. Please reach out directly to the your local BestBuy for further information. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes it work with iphone or ipad?
Asked by Moe.
- A:Answer Hello Moe, Thank you for your interest in the 65H9G. The unit will work with your iOS devices however only with certain apps. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionCan this TV display native 120Hz content at 1080p, or is 120Hz support limited to frame interpolation, or does it refer to backlight strobing?
Asked by GamerDood.
- A:Answer Hello Hisense Customer, Thank you for your interest in the 65H9G. The television offers a 120Hz native panel and supports up to a 60Hz signal. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhen will the 55 inch version be released?
Asked by Savi.
- A:Answer Hello Savi, Thank you for your interest in the 65H9G. The 55" version of this television will be released soon. Please contact BestBuy directly for further information. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionOn the 65” H9G can you use the either the digital audio or headphone jack at the same time as the tv speakers?
Asked by Sparky.
- A:Answer i have my xbox one x connected to the tv with an optical cable with my surround sound and im able to use both the tv speakers and my surround sound which is connected via optical
Answered by brandon
Q: QuestionDoes this tv have EARC?
Asked by BobJ.
- A:Answer Hello Bob, Thank you for your interest in the 65H9G. No the television does not support EARC. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionDoes it support eARC or ARC HDMI? (So that I can connect to a Dolby Atmos Certified Soundbar) Also Does it support 120Hz at 1080p or 120Hz at 4k?
Asked by Anon.
- A:Answer Hello Anon, Thank you for your interest in the 65H9G. The television does support HDMI ARC however does not support HDMI eARC. The television does not support 120Hz. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhat's the difference in the h9g and the h9f
Asked by Rock.
- A:Answer H9G is the newer model for 2020. You can check out the differences between the two at rtings.com
Answered by Drngood
Q: QuestionCan the 65" Class H9 Quantum Series 4K UHD Tv Be made available for sale at my local Lansing, Mi Best Buy Store?
Asked by jamac.
- A:Answer Hello Jamac, Thank you for your interest in the 65H9G. Please contact your local BestBuy for information on stock availability. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWhen will 65h9g be back in stocm. I wNt to buy one
Asked by Ron.
- A:Answer Hello Ron, Thank you for your interest in the 65H8G. Please contact your local BestBuy for information on stock availability. If you have any questions about the unit please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

Q: QuestionWill Best Buy continue to sell the Hisense 65" H9G?
Asked by JohnG.
- A:Answer Hello John, Thank you for your interest in the 65H9G. Please contact BestBuy for information on stock and sales. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
Answered by HisenseProductExpert

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