“I bought this TV last weekend and would like to know how to verify if it is playing HDR content through the installed Apps (Netflix, Youtube, etc.,) or through the HDMI connections? Do all HDMI connections upscale to 4K?”
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Call Hisense customer service. I had a similar situation occur for my Apple TV 4k. Everyone, including Hisense told me ports 3 + 4. I tried high speed cables, and the works. NOthing worked. i even called Apple and complained. Called Hisense, gave them my serial number (Important) and the guy told me that they switched it to ports 1 + 2. He was able to look this up by my serial number. I was doubtful, but tried it. Boom! 4k HDR automatically switched. The rep was happy for me and said that serial numbers for this model, made AFTER a certain date (Forgive me, but I forgot), 4K is HDMI ports 1 +2. Hope this helps! Wish I would have known.
Sorry, there was a problem. Please try again later.Netflix, Vudu, and all of the HDMI connections definitely upscale to 4k. However, only HDMI 3 and 4 play HDR content. To play HDR, you must have a HDMI 2.0 device (4K Blu Ray player, 4K Blu Ray Upscale player, Xbox One, or PS4 and you must connect these to your Hisense 4K TV using a HDMI 2.0 cable either to HDMI 3 or HDMI 4. Regular HDMI cables are 1.4 not 2.0 and will not play HDR content but they will upscale an outstanding picture. Best buy has a good Sony Blu Ray 4K upscale player for about $100. It will not play 4K Blu Ray disc, but your regular Blu Ray and Dvd movies will upscale and look great! I suggest you get one of those and a HDMI 2.0 cable. The cables are about $40.
Sorry, there was a problem. Please try again later.Hi! This TV currently supports HDR through 2 HDMI inputs. Built-in apps do not support HDR streaming. We are developing a software update to enable HDR streaming through built-in apps.
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