“A lot of movies are just too dark, and its hard to see. Even watching at night, in the dark, the screen still is very dim. But when i watch the same movies on my other TV's, the picture is just fine, and has enough brightness. How do i fix this?”
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Thank you for your interest in Hisense USA. We sincerely apologize for the issue you are having with your television showing a dark picture. Please do a factory reset on the television. To perform a factory reset, navigate to Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Read the information on the screen to make sure you understand what this reset operation does. To proceed with the full factory reset, use the on-screen number pad to enter the code displayed on the screen, and then select OK to proceed. When the factory reset operation completes, the TV restarts and displays the first Guided Setup screen.If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
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