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I think there’s a timer on it. Mine shuts off after 10-15 min every time.
Sorry, there was a problem. Please try again later.Thank you for reaching out with your question about the Homedics Cordless Shiatsu Massage Pillow with Soothing Heat. If the unit shuts off unexpectedly, it could be due to a few common reasons: Automatic Timer: Many of our massage products are designed with a built-in timer that automatically shuts off the device after a set duration (typically 15-20 minutes) to prevent overuse. Battery Charge: If the unit is cordless, the battery may be low or depleted. Try fully charging the device before your next use. Overheating Protection: The device may have overheated due to prolonged use and activated its safety mechanism. Allow it to cool down before restarting. Device Issue: If none of the above apply, there might be a technical issue. We recommend consulting the product manual for troubleshooting steps.
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