A:AnswerHi Justmakingsure, thanks for reaching out! Yes, they both operate for the same intention on providing a C-Wire for your wiring installation.— Charlie
A:AnswerHi Irene, thank you for your question. This adapter will only work if your current thermostat is using at least 4 wires. If you have a heat only 24 V system with 2 wires you will not be able to use this C wire adapter. The C wire adapter and our Wi-Fi thermostats do not require batteries. - Maria
A:AnswerHi Bubba1964, the wires length is 1 foot approximately. The wires from the adapter connect to your HVAC system and the wires that come from your thermostat will be connected to the adapter. - Maria
A:AnswerHi Jamalam, those are all the wires that you have the C wire adapter will not work. We need to check how many total wires you have, if you have any jumpers and the type of system that you have to help you check which would be the best option to add a C wire for your thermostat. We recommend you verifying if you have an extra unused wire and contact our tech support team at (800) 633-3991 or on social media and we will be happy to help. - Maria
A:AnswerHi, thank you for reaching out with this. In order to best answer this question, we would like to gather more information on your system. Please reach out to our support team on Facebook/Twitter with a private message. We look forward to hearing from you soon. -Jim
