Questions & Answers

Q: QuestionCan you make it work with a ring doorbell button?

Asked 3 years ago by Tommy.

Q: QuestionHi, Just received mine and trying to figure out how to upload an MP3 file. I'm on a Mac and don't see a drive to drop the MP3 file.

Asked 3 years ago by Erik.

Q: QuestionCan I have more than one MP3 on the device? To have multiple doorbell buttons play different MP3 sounds when pushed?

Asked 4 years ago by Jet.

Q: QuestionDoes it come with the batteries already ?

Asked 6 years ago by Connie.

• A:Answer Yes, it does comes with the batteries.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionMust you have a working doorbell to install this one?

Asked 7 years ago by klichelle.

• A:Answer No existing or working doorbell is necessary. This is a separate and independent doorbell :-)

  Answered 7 years ago by TJFI1000Verified Purchase

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Q: Questioncan I hook up one button on two doors but have only one ring box?

Asked 7 years ago by Kathye57.

• A:Answer Yes thee push button is just a transmitter and can transmit to any doorbell it is enrolled to, if the doorbells are all in range. Make sure is within 250ft range. If you Want each door to have a push button, then you will need to buy another push button.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan you upload your own Mp3? For personalized doorbell tones?

Asked 7 years ago by Jackie.

• A:Answer Hi Jackie! Thank you for reaching out to us with your question. The Honeywell - Series 9: Wireless Portable Doorbell allows you to drag and drop 15 second MP3 files to the device off of your computer or laptop. If you have any further questions about the device, please feel free to reach out at anytime. -Jordan

  Answered 7 years ago by Honeywell Support

  
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Q: QuestionCan 2 receivers ( noise makers) be hooked up to one pushbutton

Asked 7 years ago by Steve.

• A:Answer Hi Steve! Yes, the push buttons are able to connect to multiple chimes. Thank you!

  Answered 7 years ago by Honeywell Support

  
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Q: QuestionHow long do batteries last? How can I retrieve instruction manual online? I lost my box.

Asked 7 years ago by ESand.

• A:Answer Hi ESand! Thank you for reaching us out! The push button requires a CR2032 Battery and the chime 4 C alkaline batteries. The battery life should be approximately of 2 years. However, this varies depending on the usage. We recommend periodically check them, it could be every six months or so, to verify there is no leaking that can damage the unit. Please feel free to call us at 1-800-468-1502, reference case #00893079. We will be happy to tell you where to find the owner’s manual and assist you with any questions you may have.

  Answered 7 years ago by Honeywell Support

  
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