“My new Hoover Cruise does not turn on. Never turned on. I've charged it for several days, and even reset the battery as per directions from an email from customer care. Light's green. What's wrong? So disappointed. Customer care center closed.”
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Return it to the store per their policy. Then purchase a new one. It's possibly defective. Hold onto your receipt if you purchase another one and your vacuum should be under warranty if it also stops working after the expiration of the best buy return period.
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