“The machine will not put the cleaning solution out on the floor. We've checked and the tanks are inserted properly.”

1-5 of 5 Answers

• Are you using Hoover's cleaning solution with the proper dilution? It's always a good idea to stick with the recommended products, especially if the warranty is still in effect. If you are, I would recommend trying to run a cycle using only the hottest water you can get from the faucet without solution to see if that will unclog the ports. Failing that, contact Hoover support.

  Answered by DanOKC 10 years ago

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• Make sure your pressing the green button on the inside of the handle?

  Answered by Crazyboy82 10 years ago

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• You might be missing the rubber seal to allow the solution to be distributed

  Answered by Edp79 9 years ago

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• Hi Clark! Your FloorMate shouldn't be giving you any troubles. Here is a video; https://tr.im/Krbcw that we find to be very helpful. Let us know if this works! -Giselle Hoover Customer Care

  Answered by HooverUSA 10 years ago

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• Are you holding the green trigger located in handle?

  Answered by Bybybaby82 10 years ago

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