The machine will not put the cleaning solution out on the floor. We've checked and the tanks are inserted properly. null

Question

DanOKC · Accepted Answer

Are you using Hoover's cleaning solution with the proper dilution? It's always a good idea to stick with the recommended products, especially if the warranty is still in effect. If you are, I would recommend trying to run a cycle using only the hottest water you can get from the faucet without solution to see if that will unclog the ports. Failing that, contact Hoover support.

Answered by DanOKC 10 years ago

Crazyboy82 · Answer

Make sure your pressing the green button on the inside of the handle?

Edp79 · Answer

You might be missing the rubber seal to allow the solution to be distributed

HooverUSA · Answer

Hi Clark! Your FloorMate shouldn't be giving you any troubles. Here is a video; https://tr.im/Krbcw that we find to be very helpful. Let us know if this works!

-Giselle
Hoover Customer Care

Bybybaby82 · Answer

Are you holding the green trigger located in handle?

“The machine will not put the cleaning solution out on the floor. We've checked and the tanks are inserted properly.”

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