“I just bought this this week. Used it today for the first time. Was loving it but it just shut off and all the mode lights are flashing. I keep retrying but the same thing happens after a few seconds. I emptied the dirt and cleaned the brush. No help”
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I would suggest putting the battery on the charger overnight and see if that changes anything. if problem persists, return it to Best Buy and ask for a replacement. The main reason I buy stuff from Best Buy is their customer service is great if I have a problem with an item. I have bought three of these vacuums (i love them), but the first one I bought had a problem, and I brought it back to Best Buy an got a replacement. I have been very happy with it for over 6 month. Now I have one at work and bought one for my daughter. Great machine!! One of the best things about this Vacuum is how easy it is to pull out the roller and clean off the long hair, and also clean out the hose. It is simple, light and easy to maintain!
Sorry, there was a problem. Please try again later.The one I have did the same thing I charged the battery and it's good now
Sorry, there was a problem. Please try again later.Hello, It may be possible that your battery is defective. In order to better assist you and help provide a replacement battery if it is indeed defective, please contact us directly at [email protected]. Thank you in advance! The Hoover Team
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