A:AnswerHello Curiousshopper3,
The Hoover ONEPWR Evolve Pet Cordless Vacuum has a runtime of 35 minutes on a full charge. Once fully drained, the battery will take roughly 3.5 hours to be fully charged again. The Hoover Evolve is part of the Hoover ONEPWR cordless cleaning system, an innovative family of cord-free, high-performance cleaning products that share the same powerful Lithium-Ion battery for cleaning in and around the home. To receive virtually endless run time, this network allows the removable and rechargable batteries to work in any ONEPWR product! To learn more about the ONEPWR batteries, visit our ONEPWR Battery Page on Hoover.com here: https://www.hoover.com/onepwr/onepwr-battery/. Thank you!
Matt - Hoover Team
A:AnswerYes, there are 3 modes: hard floor, carpet & brush off.
Carpet is high suction and brush roll speed. Hard floor is lower suction and brush roll speed. Brush off is higher suction and brush roll off. I have been using mine for about 2 weeks and I’m very happy with it so far.
A:AnswerHello ScottDoc,
Unfortunately, the Hoover ONEPWR Evolve Pet does not feature a dedicated carpet height adjustment setting. I see on Best Buy that they do mention this unit features "Carpet Height Adjustments", however, this appears to be a miscommunication. This unit does feature a multi-surface and carpet setting for cleaning across different flooring, but no specific height adjuster. We will look into the description provided on Best Buy to ensure that this is corrected, but if you have additional questions or would like to speak with us directly, please contact us at [email protected]. Thank you in advance!
Matt - Hoover Team
A:AnswerPlease walk through the following.
Charger
1. Plug the charger into an outlet with no battery inserted, White and Red LEDs on the charger base should turn
on briefly and then turn off. This indicates the charger is powered on.
2. Place the battery on the charger. Observe LED indicators on the charger base:
a. 1 solid White LED – the battery is fully charged (the charger's LED will turn off automatically after
a short time if the battery is fully charged)
b. 1 flashing White LED – the battery is charging
c. 1 solid Red LED – the battery is in testing mode (charger will automatically switch out of this
mode once testing is complete)
d. 1 flashing Red LED – battery error detected (battery is not functioning properly and needs
to be replaced)
3. If the charger shows no LED indication on the charger base when a battery is inserted, then remove the
battery and reset the charger (unplug for 30 seconds and plug it back in).
a. White and Red LED on the charger base should turn on briefly and then turn off. If charger
shows no brief LED indication when plugged back in, then the charger is defective and needs
to be replaced.
Battery
1. Push the power level indication button on the battery. Power level should light up:
a. 1 flashing LED – battery needs to be charged
b. 1 solid LED – battery at 25% charge
c. 2 solid LED – battery at 50% charged. 3 solid LED – battery at 75% charge
e. 4 solid LED – battery fully charged
2. If the power level indicator does not light up or displays an odd 2-light sequence (1 & 3, or 2 & 4),
then the battery is no longer functioning properly.
a. Place battery on charger to confirm, flashing Red LED will light up on charger indicating
battery error. Replace the battery within the warranty period.
3. If the battery turns off during use in the product with some power level remaining, then the battery is
most likely in temperature suspension mode. This is a normal safety function of the battery pack
to prevent damage to the internal battery cells.
i. Place the battery on the charger to confirm, a solid Red LED will light up on the charger
indicating the testing mode.
ii. Allow battery temperature to stabilize, the charger will automatically switch to
flashing White LED when the correct temperature is reached.
A:AnswerHello Tim,
There will be no difference in performance, or what rollers you can use in these two model numbers. The main difference is how the units are packaged. In order to further assist you, please contact us directly at 800.944.9200. Thank you!
Matt - Hoover Team
A:AnswerHello Turfman40,
Extra batteries are able to be purchased for the Hoover ONEPWR Evolve. The additional batteries can be purchased here https://www.bestbuy.com/site/hoover-onepwr-4-ah-lithium-ion-battery/6352906.p?skuId=6352906. Thank you!
Matt - Hoover Team
A:AnswerThat is a great question! The ONEPWR Evolve Pet Elite has a 8.0 battery with a fast charger time of 2 hours and with An XL Dirt Cup, 4 Power Control Modes & LED Headlights. HushTone Technology Delivers 50% More Suction Power. The ONEPWR Pet Evolve comes with a 4.0 battery with a charging time of 3-4 hours. Warm Regards-The Hoover Team.
A:AnswerHello! We apologize that you have experienced issues with your unit. We would like to help improve your overall experience with this unit and the Hoover brand, please contact us by email at [email protected]. We look forward to hearing from you! Thanks, the Hoover Team!
