“My Hoover SmartWash is not drying/suctioning water. I have thoroughly cleaned it but it still will not extract water from the carpet.”
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Just had this issue with my Hoover SmartWash Plus, today. I removed the clean water tank and turned on the 'dry only' setting. Then, I relaxed the handle about 180 degrees as I made each pass and the suction/dry function worked again perfectly. It appears that the handle triggers the suction and if the handle is in a more upright position, the suction will not engage.
Sorry, there was a problem. Please try again later.Dirty water not going in tank
Sorry, there was a problem. Please try again later.Remove the purple filter cup from the collection tank. I paid good money for my Smartwash Pet and it only suctioned the first time I used it. Tried again and again, no luck. Then I read on a blogpost to remove the filter. Now it's working fine.
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Sorry, there was a problem. Please try again later.Same with mine. None of these "fixes" helped. Could not get suction no matter what i did. Sitting in the garbage pile now ready to be picked up. Shame that such an expensive model was such a P.O.S. Barely got a year out of it. Next one will NOT be a Hoover.
Sorry, there was a problem. Please try again later.I had same problem! But I just figured It out at least for what was wrong for me. The dirty water tank was not totally hinges properly and I think that affects the suction. I just reattached the top of the dirty water bucket and it worked!
Sorry, there was a problem. Please try again later.We have a smartwash also and it refused to pickup dirty water in the carpet. I read the comment on here remove the red/purple filter in the dirty water bucket. I did this and it started suctioning perfectly. The filter was plugged on the bottom but not the sides. Go figure. The filter is useless as the crap it collects would just go out with the dirty water anyway. Thanks for all these comments guys! I think we'll just leave the filter/strainer out permanently.
Sorry, there was a problem. Please try again later.Rinse the filter even if appears to be clean.
Sorry, there was a problem. Please try again later.I had this same problem! It was driving me crazy! In my case I THOUGHT I had the holding tank latched together and tried cleaning 3 times and just kept saturating my carpet. Then I noticed that while the holding tank will still latch together and fit in the vacuum, it wasn't completely latched down so it wasn't suctioning. Definitely trying different handle levels seemed to make a difference in how much it suctioned too! Thanks for all the advice in this link!
Sorry, there was a problem. Please try again later.I have this same problem - has a true fix been found I have contacted Hoover several times through E-mail and chat with no assistance. Mine doesn't seem to be putting out the cleaner when I first got it I'd fill the cleaner bottle all the way up and do just my bedroom it would be half empty when I was done, but now it doesn't move at all, yet my carpet has "suds" when I step on it, it's picking up water but not all of it. my floors are wet for days even with fans blowing on them and towels put down and heavy objects on them soaking up water it's like someone dumped 20 gallons of water on my carpet and left it. My tan carpets are getting black stains where it's not drying oddly enough I fill the clean water tank one time to do two full rooms, whereas before I had to stop and fill it at least 3 times. But my floors are soaked! there are no clogs, anywhere I can watch the water come up through the translucent part where the brushes are, sometimes it's an inch and half wide stream other times it's less than half an inch wide stream being pulled up in. I went back to hoover because it's always been a good brand and I was fed up with replacing Bissel's every 2 months or so rather it was a rug scrubber or a vacuum cleaner!
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