Questions & Answers

Q: Questiondoes the dishwasher heat the water if the water temperature is not hot enough?

Asked 4 years ago by kevin.

This question was asked about the related product: Hotpoint - 24" Built-In Dishwasher - Black

• A:Answer Hello - Thanks for your question; we are happy to help! The dishwasher does not heat the water. For optimal cleaning performance and to prevent damage to dishes, water entering the dishwasher must be at least 120 degrees F and not more than 150 degrees F. Always make sure the dishwasher is connected to the hot water line, not the cold. If the water is not hot enough, your water heater may need to be adjusted. Thanks for checking. Olga@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow wide does the opening for a 24 inch wide dishwasher have to be. Thank you, Linda

Asked 6 years ago by Anonymous.

• A:Answer Hi - Thanks for choosing Hotpoint! The cutout width requirement is 24" minimum. We suggest to view the Quick Specs document at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=450163_hda2100h_c2.pdf - This information can also be found on page 3 of the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-31587.PDF - Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionwhat are the outside cabinet dimensions of the GE 24" built in dishwasher?

Asked 8 years ago by CJ.

• A:Answer Hello CJ - The approximate dimensions for this model are (HxWxD) 34 inches x 24 inches x 25 3/4 inches. The required cabinet cutout dimensions for this model can be found here: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=450163_hda2100h_c2.pdf. -TREY@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher take liquid detergent?

Asked 5 years ago by Anonymous.

• A:Answer Yes! I use the Great Value Dishwasher detergent and it works great with this dishwasher. My dishes always come out very clean and I've never had an issue with leftover residue.

  Answered 5 years ago by Alma

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Q: QuestionWe are looking for a dishwasher to fit a very tight space. The specs say the total depth with the door open is 46" much lower than all other models. Is this spec accurate?

Asked 6 years ago by DishBisch.

• A:Answer Hello. Please visit the following link to view this model dimensional diagram including the depth with the door open:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=450163_hda2100h_c2.pdf Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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Q: QuestionI WOULD LIKE TO KNOW WHY FINISH MAX IN ONE DISHWASHER PODS WILL NOT RELEASE FROM THE PLACE YOU PUT THEM..IT DOES NOT UNLOCK/RELEASE..

Asked 6 years ago by MARGE.

• A:Answer Hi Marge, If you are having issues with the detergent dispenser door not opening, please take a look at this link for some troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18901 - Also, when using tablets and detergent pods, be sure that you are no placing them in upside down. The heat from the wash can sometimes make the pods stick to the inside of the cup if they are inserted upside down. We hope that this helped! Thank you very much for your question. -MS

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs the height of this dishwasher adjustable? It has a height of 34" but my cabinet cut out is only 33.5" high.

Asked 7 years ago by Lily.

• A:Answer Hello Lily. The washer can be adjusted between 34" and 35", but cannot be adjusted lower than 34" Our GDF520PGJWW can be adjusted between 33-3/8" and 34-5/8". Thank you for checking. LEDAatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhy is my dishwasher not draining?

Asked 3 years ago by Maxi.

This question was asked about the related product: Hotpoint - 24" Built-In Dishwasher - Black

• A:Answer We’re sorry to hear your dishwasher isn’t draining and can imagine how irritating this must be. It’s possible your drain may be clogged. We suggest cleaning your air gap if you have one and running your disposer if your unit is connected to one. You may need a plumber if your kitchen sink is also having trouble with draining. If we can be of further assistance, please let us know. -Gina@Hotpoint

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher come with some sort of insultation or blanket for sound proofing?

Asked 3 years ago by Mike.

• A:Answer Sound deadening is built in to dishwasher cabinet. This unit is very quiet during operation

  Answered 3 years ago by DaleVerified Purchase

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Q: QuestionWhat is the water usage for a normal cycle(in gal)?

Asked 3 years ago by Rob.

• A:Answer Hey there, Thank you for reaching out about this great dishwasher! The normal cycle uses about 3.5-5 gallons of water. If using the Hot Start option, add 2.5 gallons. Thanks for your continued support. Mike@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWe purchased a new dishwasher in November 2021. The dishes are not dry when finished. No place to select for dry. Can you help ? We love our dishwasher

Asked 3 years ago by Wash.

• A:Answer Thank you for taking the time to reach out to us about your dishwasher. We hate to hear that it is not drying as you would expect and would love to help as this is not the experience we want for you. We recommend checking out the following troubleshooting tips, in this case: 1.) Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. 2.) Unload the lower rack first. Water from the upper rack can spill on the lower rack if you unload it first, making the lower rack dishes wet. 3.) Make sure that dishes are not touching. Fancy cookware can also keep dishes from drying properly. For example, dimples, indents or etching allows water to pool resulting in dishes remaining wet at the end of the cycle. These may require the shaking off any pooled water. Do not overload dishes in the dishwasher. 4.) Check the rinse aid dispenser and fill it if it is empty. Rinse aids prevent spots on glasses and promote drying by causing water to sheet off dishware and glassware. Rinse aids such as Jet-Dry® can be purchased in your local grocery store. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow many spray arms does this have? does it have a spray arm for bottom and top racks?

Asked 3 years ago by Mary.

• A:Answer Hello, great question! This dishwasher has one spray arm. The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle for excellent results. Thanks for your interest, and if you have any additional questions, please reach out!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this dishwasher have a heat dry feature? do the dishes come out DRY???

Asked 4 years ago by Lynn.

• A:Answer Hi there, we appreciate your interest in our dishwasher. Yes, we're pleased to inform you this dishwasher features a heated dry option. We hope that's what you wanted to see and we'd love to have you in our GE Appliances family. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questioninstalling, can I bolted from the sides this dishwasher?

Asked 4 years ago by Ipad.

• A:Answer Hi there, we appreciate you choosing Hotpoint appliances and want to congratulate you on your new dishwasher! With that said, we're not entirely sure what you're asking so if you could provide a few more details about what you're referring to, we'll be happy to get back with you. You can either ask again here or reach out to us on social media. All the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questiondoes this take pods?

Asked 4 years ago by psdfcs12.

This question was asked about the related product: Hotpoint - 24" Built-In Dishwasher - Black

• A:Answer Hi - We appreciate your question! Yes, you may use detergent pods in this dishwasher. If using pods, we suggest making sure they aren't binding the cup cover and preventing it from opening, as well as ensuring they are properly lined up in the opening. Thanks for considering our products for your home! Enjoy your day. - Sharon@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo your installers do installations where the water hook-up is under the house? The dw I am replacing is not next to the sink, and needs to be installed under the house. Height is high enough to walk around in.

Asked 4 years ago by Lili.

• A:Answer Installed myself but yes it's hooked to water supply in the basement with a shut off valve there

  Answered 3 years ago by Dale

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Q: QuestionThk you for answer re: heat element/water temp. You advise use 'hot start' but is this a one time function for heavy wash only or will this function again when normal (2nd) wash is reached or even apply at all when normal wash is selected?

Asked 4 years ago by Shopping.

• A:Answer Hi there, We appreciate you reaching out. We're happy to answer your question! The hot start function is a single use setting that must be applied every time you wish to use it. So once one load is done and you want to use it for the 2nd load, it must be set again. We hope this helps. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionMy old (now broken) GE pot-scrubber heated the water, which I depend on due to distance of hot water tank. Does the Hotpoint HDA2100HCC heating element automatically heat the water to 120 degrees or is it only used for heated drying?

Asked 4 years ago by Shopping.

• A:Answer Hello. Thank you for reaching out to us about this dishwasher. Our dishwashers must have a minimum water temperature at the dishwasher of 120 degrees. With this model due to the distance between the dishwasher and water heater then we recommend using the HOT START feature as this provides optimal water temperature for dependable performance. The heating element is used the keep the water hot enough during the washing cycle and to dry the dishes. We might suggest turning on the HOT water at the sink before running the dishwasher to get the hot water to your dishwasher. Hope this helps. Stay well. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhy isn't there any pics of the inside of this dishwasher? I'd like to see the inside racks

Asked 4 years ago by Et8653.

This question was asked about the related product: Hotpoint - 24" Built-In Dishwasher - Black

• A:Answer Hi there, we're sorry there aren't any pictures of the inside of this dishwasher. We know this must be frustrating so we'll be sure to pass these comments to our team for further consideration. For the best help, we suggest searching this model number across the web to see if you can find any other consumers that have posted pictures. We're wishing you the best. - Guy@GEA

  Answered 4 years ago by GE Answers

  
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