“Why does my washer unbalance it self and make a very loud noise while rocking the whole machine back and forth?”
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Hello, there. Thanks for reaching out about your concern as we understand how bothersome a loud unbalanced washer can be. We would like to offer some insightful information to help. There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. Check that all shipping material was removed just before sliding the washer into place. Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation. If this troubleshooting does not resolve your issue, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm. Thanks again for reaching out and we hope that this helps.-Kianna@GEA
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