“Why does soak light NOT light up when 1st starting a load when all other light do??”
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Not all wash settings include a soak cycle. The light will light up if you change it to a setting that has a soak cycle, such as washing whites.
Sorry, there was a problem. Please try again later.Hi! Thanks for taking the time to ask! Sorry to hear that this light isn't working as it should. You may want to try resetting the internal electronics by disconnecting power for about 30 seconds. If this doesn't help, service may be needed. Our team can be found here should you need them: 1-800-432-2737 - Monday – Friday: 7 a.m. – 10 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET. We do hope this helps! All the best. -Michael@GEA
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