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Hi there. Lint and residue could be due to incorrect sorting, washing too long, overloading, incorrect use of fabric softener, or the detergent not dissolving. Please follow the directions on the detergent and fabric softener packages as well as a slightly warmer water temperature. Additional troubleshooting can be found on page 25 of the user manual, which you can find via the Hotpoint website by searching the model number. Have a great day. -Gina@Hotpoint
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