Questions & Answers

Q: QuestionIf I am 169 lbs. Can I still ride it? Does any problem cause with that?

Asked 5 years ago by Andrew.

• A:Answer No, it is not recommended.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhats the weight capacity?

Asked 5 years ago by Loli.

• A:Answer 160 pounds. They have another model that goes to 200 pounds

  Answered 5 years ago by Dave

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Q: QuestionCan this be used with the Hover-1 Buggy Self balancing scooter attachment ?

Asked 5 years ago by Mb.

• A:Answer yes

  Answered 5 years ago by brebre

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Q: QuestionHello, I'm willing to buy this hoverboard, and I would need to take it in my flight, so United allows batteries up to 100 watt-hours. Could you please inform me of the battery size of it?

Asked 5 years ago by Victor601.

• A:Answer Most airlines will not allow hoverboards, or anything they decide to "qualify" as a "hoverboard", regardless of battery size. I suggest both checking the airline's prohibited items webpage and calling the airline.

  Answered 5 years ago by OCgirl

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Q: QuestionOne of the wheels stopped working on the hoverboard. Does Best Buy have technicians who could look at and possibly fix the issue?

Asked 4 years ago by Emily.

Q: QuestionThis hoverboard is spewing black residue on our floors and carpet. On-line research indicates exploding battery cells. What can we do?

Asked 5 years ago by Katwoman.

Q: QuestionDoes it work on the hover 1 apps cuz it will not work for me and I need it to so is there another app For it or what

Asked 5 years ago by Anonymous.

Q: QuestionHow fast do they go

Asked 5 years ago by Hovergoon.

• A:Answer It has a speed of 7 miles per hour

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this item meet UL 2272 safety standards?

Asked 5 years ago by Ginger.

Q: QuestionDoes this hoverboard hook up to bluetooth music?

Asked 5 years ago by Anonymous.

• A:Answer No it doesn’t, I specifically got it for my daughter because it don’t have the Bluetooth feature

  Answered 5 years ago by CLee

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Q: QuestionLeft wheel broke, where can I get it fixed

Asked 5 years ago by Rick.

Q: QuestionHow does it drive on carpet?

Asked 5 years ago by Neil.

• A:Answer It works but works.much better on not carpet atea

  Answered 5 years ago by Flakita13Verified Purchase

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Q: QuestionWhat’s the weight requirements

Asked 5 years ago by Anonymous.

• A:Answer Max weight is 160 lbs, Min weight is 44 lbs.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: Questionwhat's a contact number to reach someone to ask questions about my warranty

Asked 5 years ago by TK.

• A:Answer There is not no. Look online found web site to get help with problem. No numbers. have a tech support tried twice to get help. Put in ticket got a response sent receipt and pictures Emile came back mail box full. Take tells me they have a lot of problems. Best buy should stop sell this produce. Mt grandson is disappointed Bought for xmas 2019 What a was t best buy. never buy form you again if you don't research company before putting in store or web site. Same on you.

  Answered 5 years ago by JCN101

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Q: QuestionWhat is a contact number

Asked 5 years ago by TonjaK.

Q: QuestionWhere is the hoverboard made

Asked 5 years ago by Lovelydovely9.

• A:Answer The box reads "Made in: Shenzhen, Guangdong, China."

  Answered 5 years ago by OrganicMamaVerified Purchase

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Q: QuestionWhat is the max weight

Asked 5 years ago by Kylan.

• A:Answer The weight capacity is 160.1 pounds

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes it work with go kart add ons?

Asked 5 years ago by MMDBpl.

• A:Answer Yes it does we bought the go cart from Best Buy as wel.

  Answered 5 years ago by Screwbestbuy

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Q: QuestionHow do you connect Bluetooth with hover one drive?

Asked 5 years ago by Bluetooth.