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They are not supposed to be unless it states it. However I purchased 2 and 1 of them appeared to have been used before as their was a search history present and the OS crashed . I returned it for a new one and have had no other issues. The Bluetooth capability goes in and out. This may be just my area signal though as I have not tried using elsewhere. I hope this helps in anyone’s decision to purchase.
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Sorry, there was a problem. Please try again later.Hello, Kathy! Thank you for your question! This HP 11.6" Chromebook (11a-na0010nr) is a brand-new in box product!
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