Questions & Answers

Name: HP - 14" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC - Ceramic White
Brand: HP
SKU: 6454858
Price: 237.99 USD
Rating: 4.5 (294 reviews)

HP - 14" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC - Ceramic White

Model:: 14a-na0020nr; |
SKU:: 6454858

User rating, 4.5 out of 5 stars with 294 reviews.

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QuestionI purchased the Microsoft excel program to download on this chromebook and it said it couldn't be downloaded. Do I need to return it and purchase a different laptop?
Asked 4 years ago by Anonymous.
- Answer Thank you for reaching out! You can actually download many Microsoft apps, including Excel, from the Chromebook/Google Play Store for free! The product you purchased was likely for a Windows operating system, whereas Chromebooks use a Chrome operating system. I recommend reaching out to your retailer or Microsoft regarding your software purchase. Have a great day!
  Answered 4 years ago by HP Team
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QuestionCan the battery be easily replaced?
Asked 4 years ago by Mike.
- Answer Hi Mike. Chromebook batteries are not readily accessible - you can do a DIY battery change by removing the back and the battery. We recommend using a technician unless you a very savvy with tear-downs.
  Answered 2 years ago by HP Team
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QuestionCan I use usb Flash drive to watch videos without WiFi connection?
Asked 4 years ago by Ab.
- Answer Hi, thank you for the question. HP 14a-na0020nr Chromebook can be used to play offline videos that are saved on the user's flash drive and it will play those videos without the internet connection.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop support Linux (Beta) or Linux apps?
Asked 4 years ago by Arch.
- Answer Hi Arch, thank you for asking. Yes, the 14a-na0010nr supports Linux apps.
  Answered 4 years ago by HP Team
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Questionwhat is the Auto update expiration date on this chromebook?
Asked 4 years ago by peluca68.
- Answer Thanks for your question! Google says all Chrome OS devices now receive regular upgrades for a minimum of six and a half years from when their chipset first appeared on the platform — which usually ends up meaning any given device will be updated for at least five years from its initial sale date. At the bottom of the left navigation panel (you may need to click the three bars at the top left to open the panel), you'll see About Chrome OS. Click that, and then on "Additional details." That's where you'll find your AUE date.
  Answered 4 years ago by HP Team
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QuestionCan you download and install TurboTax on this chromebook?
Asked 4 years ago by Fred.
- Answer You can use a Chromebook to prepare your taxes using the online version of TurboTax. However, you will not be able to download TurboTax to a Chromebook.
  Answered 4 years ago by HP Team
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Showing 81-86 of 86 questions

Questions & Answers

HP - 14" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC - Ceramic White

Q: QuestionI purchased the Microsoft excel program to download on this chromebook and it said it couldn't be downloaded. Do I need to return it and purchase a different laptop?

Q: QuestionCan the battery be easily replaced?

Q: QuestionCan I use usb Flash drive to watch videos without WiFi connection?

Q: QuestionDoes this laptop support Linux (Beta) or Linux apps?

Q: Questionwhat is the Auto update expiration date on this chromebook?

Q: QuestionCan you download and install TurboTax on this chromebook?

QuestionI purchased the Microsoft excel program to download on this chromebook and it said it couldn't be downloaded. Do I need to return it and purchase a different laptop?

QuestionCan the battery be easily replaced?

QuestionCan I use usb Flash drive to watch videos without WiFi connection?

QuestionDoes this laptop support Linux (Beta) or Linux apps?

Questionwhat is the Auto update expiration date on this chromebook?

QuestionCan you download and install TurboTax on this chromebook?