Questions & Answers
- Model:
- 14a-na0010nr
- |
- SKU:
- 6454844
Highly rated by customers for: Ease of use, Speed, Price
Page Showing 81-87 of 87 questions
Q: QuestionWould I be able to transfer/copy word documents from my old computer to this one? Or do I need to purchase the microsoft office word package in order to access these? thanks.
Asked by ValR.
- A:Answer Thank you for the question. You can work with your documents either using Google's version of Microsoft Office (free) or subscribe to Microsoft 365.
Answered by HP Team

Q: QuestionI purchased the Microsoft excel program to download on this chromebook and it said it couldn't be downloaded. Do I need to return it and purchase a different laptop?
Asked by Anonymous.
- A:Answer Thank you for reaching out! You can actually download many Microsoft apps, including Excel, from the Chromebook/Google Play Store for free! The product you purchased was likely for a Windows operating system, whereas Chromebooks use a Chrome operating system. I recommend reaching out to your retailer or Microsoft regarding your software purchase. Have a great day!
Answered by HP Team

Q: QuestionCan the battery be easily replaced?
Asked by Mike.
- A:Answer Hi Mike. Chromebook batteries are not readily accessible - you can do a DIY battery change by removing the back and the battery. We recommend using a technician unless you a very savvy with tear-downs.
Answered by HP Team

Q: QuestionCan I use usb Flash drive to watch videos without WiFi connection?
Asked by Ab.
- A:Answer Hi, thank you for the question. HP 14a-na0020nr Chromebook can be used to play offline videos that are saved on the user's flash drive and it will play those videos without the internet connection.
Answered by HP Team

Q: QuestionDoes this laptop support Linux (Beta) or Linux apps?
Asked by Arch.
- A:Answer Hi Arch, thank you for asking. Yes, the 14a-na0010nr supports Linux apps.
Answered by HP Team

Q: Questionwhat is the Auto update expiration date on this chromebook?
Asked by peluca68.
- A:Answer Thanks for your question! Google says all Chrome OS devices now receive regular upgrades for a minimum of six and a half years from when their chipset first appeared on the platform — which usually ends up meaning any given device will be updated for at least five years from its initial sale date. At the bottom of the left navigation panel (you may need to click the three bars at the top left to open the panel), you'll see About Chrome OS. Click that, and then on "Additional details." That's where you'll find your AUE date.
Answered by HP Team

Q: QuestionCan you download and install TurboTax on this chromebook?
Asked by Fred.
- A:Answer You can use a Chromebook to prepare your taxes using the online version of TurboTax. However, you will not be able to download TurboTax to a Chromebook.
Answered by HP Team

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