“What is the date of expiration for OS updates for the HP model 14-ca064dx?”

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• HP says the expiration date for updates is June 2024. The Best Buy rep said 2026. The rep probably said that because the specs on the Best Buy website say this unit was introduced in 2021 and just added the standard 5 year period to get to 2026. If it's 2024 as HP says then it was introduced in 2019. Everyone can't be right. I wish Best Buy would set the record straight.

  Answered by Ernest 4 years ago

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• Thank you for your question, Gene. According to Google's website, the auto-update expiration for this model is Jun 2024.

  Answered by HP Team 4 years ago

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• I took time to speak with a Best Buy chat agent online and she informed me of the date 2026 so I’m assuming she is correct. (Fingers crossed)

  Answered by KrystalM 4 years ago

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