Questions & Answers
- Model:
- 14-dq0035dx
- |
- SKU:
- 11936776
Q: QuestionCan this computer be used to stream tv channels (Netflix, Peacock, Utube, etc)
Asked by Lin.
- A:Answer Yes we have Netflix on ours and works fine
Answered by MissBNH
Q: QuestionWould older versions of Microsoft Word be downloadable on this laptop? I own an older version that I know really well and wonder if it works on this laptop.
Asked by Jenn.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortuantely, there are no older versions available in the store, so your older version will not work.
Answered by HP Team

Q: QuestionHello, Is the pretty good for school and can it be used with a Cricut?
Asked by Shawn.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes it is perfect for college, my daughter loves it beacuse it is not heavy to carry to and from classes. And yes it is compatablile with cricut.
Answered by WendyB
Q: QuestionCan this computer run Cricut Design Studio?
Asked by Toya.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Cricut Design Space is available in the store, but Cricut Design Studio is not.
Answered by HP Team

Q: Questionwill it have photo editing capability?
Asked by wrek.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. There are photo editing apps available in the Windows Store, so you should be able to do at least basic photo editing.
Answered by HP Team

Q: QuestionWill the laptop charge off of the USB-C port?
Asked by Haseeb.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Unfortuantely, no. The USB-C port supports data transfer, but not power delivery.
Answered by HP Team

Q: QuestionIs this laptop compatible with the Logmein Remote access program for working from home
Asked by Vali24.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. LogMeIn123 is listed in the store, so you could download it from there and run it. Please note that there's a disclaimer on the program that says "ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST"
Answered by HP Team

Q: QuestionIs this the same as a stream computer? Also will this computer work with a Microsoft mobile mouse?
Asked by Emilee.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold
- A:Answer This laptop is not a Stream laptop, however it has many of the same characteristics of a Stream. It is a Windows laptop and comes with a 1 year supscription of Microsoft 365. It will work with a USB wired or wireless mouse as well.
Answered by HP Team

Q: QuestionWhat type of disk does have this laptop? Than you
Asked by Vivi.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer This model has 64GB of flash memory. It does not have a disk drive.
Answered by HP Team

Q: QuestionI have a acer, will I be able to get any trade in credit value for it upon purchasing the hp?
Asked by Genmir.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
Q: Questionis the operating system on this laptop 64 or 32 bit?
Asked by Danzr2.
- A:Answer It is 64 bit. Any computer with at least 4 gigabytes of RAM needs to be 64 bit to access all of it.
Answered by HP Team

Q: QuestionIs this laptop usable for college classes and a homeschool online curriculum? If I need to change the browser to one better suited for Canvas for the college courses, would I be able to do so?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer You will want to look at the developer's site for any software required by the school and make sure it meets the minimum specifications. You will have to take it out of S Mode in order to download most programs and an external storage device to store most data.
Answered by HP Team

Q: Questiondoes it come with a charger
Asked by Bird.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Yes, a charger is included in the box.
Answered by HP Team

Q: QuestionWill this laptop handle variable AC voltage for traveling outside the US?
Asked by Jorge.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer Unfortuantely, it does not have a "dual voltage" power supply, so you'd need a transformer to step the voltage down from the 220 volts found in many other countries to the 110 volts the computer needs. You may also need an adapter to handle the different types of electrical sockets used in other countries.
Answered by HP Team

Q: Questionthe specs says it has a finger print scanner, however when trying to use it for login it state that it couldn't find a compatible fingerprint scanner with windows hellow fingerprint. how can I fix this?
Asked by Nas.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer I've checked the specs on this page, as well as the official HP specs, and I'm not seeing any reference to this computer having a fingerprint reader. In fact, the HP specs specifically say "Fingerprint reader not available"
Answered by HP Team

Q: QuestionIs this a good laptop for downloading itunes to a iphone?
Asked by tomkat.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer You shouldn't have a problem doing that with this laptop.
Answered by HP Team

Q: QuestionWill this be able to handle video editing?
Asked by Lee.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer No.
Answered by CarissaDENEHYYYYY
Q: QuestionIS THIS LAPTOP GOOD TO USE TO WORK FROM HOME? AND GOOD SOURCE TO USE REMOTELY?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer Yes this laptop has the capability to work from home it has a front web cam for those last minute meetings and it has bluetooth connectivity as well as HDMI connections..
Answered by Melissa
Q: QuestionDoes this a model have a backlit keyboard
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold
- A:Answer It does not
Answered by Anonymous
Q: QuestionCan you play Facebook games on this laptop? Like yoworld?
Asked by Alan.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes, you should have no problem playing Facebook games on this laptop.
Answered by HP Team

































