Questions & Answers

Q: QuestionDoes this come in rose gold?

Asked 5 years ago by Fred.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No, but here is a similar model is pale gold: https://www.bestbuy.com/site/hp-14-laptop-intel-celeron-4gb-memory-64gb-emmc-pale-gold/6427569.p?skuId=6427569

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop play minecraft?

Asked 5 years ago by Jpags1982.

• A:Answer Yes, you can play Minecraft on this computer.

  Answered 5 years ago by HP Team

  
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Q: QuestionMy laptop speaker do not work when HDMI cable plugged into monitor (monitor does not have speakers). Is there a way to enable laptop speaker when HDMI plugged into monitor?

Asked 5 years ago by DEShopper.

• A:Answer We recommend trying to troubleshoot the sound on the laptop by trying the troubleshooting tool for "Fix problems related to audio" on this webpage: https://support.hp.com/us-en/computer If you need further assistance, visit https://support.hp.com

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop come with wifi

Asked 5 years ago by Anonymous.

• A:Answer Yes, this laptop has WiFi.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the voltage/wattage on this laptop charger/AC adapter? Can it be used internationally (where they have 220V in their plug outlets)?

Asked 5 years ago by Aurancharmz.

• A:Answer It ha a 45 W Smart AC power adapter. It can be used with 220v power. You may need an adapter for the US 3 prong plugs in some countries.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you download Roblox via the google chrome way?

Asked 5 years ago by Techgui.

• A:Answer This laptop the HP 14-dq0001dx, is a Windows laptop. You cannot download the Chromebook version of Roblox for this laptop. A Chromebook can download Roblox from the Google Play store.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this computer download and be used for high school level photoshop? Thanks

Asked 5 years ago by Photoshop.

• A:Answer No you need a system with more RAM, more storage, and a larger processor.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs it compatible for circut vinyl cutter. Circut design space app?

Asked 5 years ago by Sassy.

• A:Answer Because this is a "stream" laptop, it can only install and run apps that are available in the Windows Store. Unfortunately, at this time none of the Cricut software is available in the store.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs This Laptop Compatible With Cricut Design Space ? Able To Download Fonts?

Asked 5 years ago by Jo.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Because this is a "stream" laptop, it can only install and run apps that are available in the Windows Store. Unfortunately, at this time none of the Cricut software is available in the store.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this computer have a back lit keyboard?

Asked 5 years ago by REVBEE.

• A:Answer This laptop does not have a backlit keyboard.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this windows xp?

Asked 5 years ago by Harry.

• A:Answer No. This laptop has Windows 10 in S Mode.

  Answered 5 years ago by HP Team

  
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Q: QuestionI backed up my HP 2000 can I pull files off my thumb drive and view them on this 14 inch HP laptop

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer You can move files from a flash drive to the laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I use this laptop with my Cricut?

Asked 5 years ago by Mandy.

• A:Answer Unfortunately, no. Because this is a "stream" laptop it can only download and run apps that are available in the Windows Store. None of the Cricut software is available there.

  Answered 5 years ago by HP Team

  
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Q: QuestionWill this work with a cricut air 2

Asked 5 years ago by Anonymous.

• A:Answer Unfortunately, no. Because this is a "stream" laptop it can only download and run apps that are available in the Windows Store. None of the Cricut software is available there.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs it compatible with Insignia 2.0 USB cord a male to b male cable

Asked 5 years ago by Kat.

• A:Answer Yes, you can use the USB 2.0 A to B cable with this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I download the full version of Acrobat Pro DC and MS Visio to this laptop?

Asked 5 years ago by Anonymous.

• A:Answer Yes you can.

  Answered 5 years ago by HP Team

  
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Q: QuestionI’m looking for a laptop for college do that laptop have all the standard for online school ?

Asked 5 years ago by Ken.

• A:Answer It's going to depend on what classes you're taking. It probably won't be fast enough or have enough storage if you're taking a lot of STEM classes. Otherwise, it should be fine for at least your lower division classes.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this computer good for a Medical Transcriptionist job?

Asked 5 years ago by Christine.

• A:Answer Yes the computer has decent specs for a Medical Transcriptionist. You may wish to have a 256GB USB flash drive to store documents on, as the 64GB storage is a little light.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this laptop able to run roblox effectively?

Asked 5 years ago by Noah123321.

• A:Answer Yes, you can play Roblox on it. Because this computer is running Windows 10 in "S Mode", you'll need to download it from the Windows Store.

  Answered 5 years ago by HP Team

  
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