Questions & Answers

Q: QuestionCan i play Mincraft

Asked 5 years ago by Anonymous.

• A:Answer No, this laptop will not be able to run Minecraft. The requirements to run Minecraft smoothly are: CPU: Intel Core i5-4690 3.5GHz / AMD A10-7800 APU 3.5 GHz or equivalent. RAM: 8GB. GPU: GeForce 700 Series or AMD Radeon Rx 200 Series

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this computer be suitable for an elementary or middle school student to access virtual learning and a online college student? Can you use external storage for this laptop?

Asked 5 years ago by Laptophunter.

• A:Answer It would be a great choice for the middle school student. Because it's a "stream" laptop, it can only download and run apps that are available from the Windows Store. If the college student's work is only things that can be done with those apps, then it would be a great choice for that student as well. If he or she needs a program that's not availabke, it wouldn't be the best choice unless you take the computer out of "S Mode" (which is not difficult. For additional storage, you can either use an SD card or USB drive.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this laptop be compatible to run a Cricut Explore Air 2 machine?

Asked 5 years ago by Char.

• A:Answer Unfortunately, because this computer is running Windows 10 in "S mode", it's not compatible with the Cricut Explore Air 2.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI notice it mentions this HP laptop has 4GB of memory, which I assume is internal memory but also 64 GB eMMC. What is 64 GB eMMC exactly?

Asked 5 years ago by element6781.

• A:Answer The 4GB is the system RAM. The 64GB will be the amount of hard drive storage space.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a full sized HDMI port?

Asked 5 years ago by tom.

• A:Answer um yes it on the right side of the computer. Probably an output.

  Answered 5 years ago by Jake

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi! Is this good to use for an elementary school student for virtual learning?

Asked 5 years ago by CocoaBeanz.

• A:Answer The HP Notebook - 14-dq0002dx would be suitable for virtual learning for an elementary school student.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this laptop good to download music software

Asked 5 years ago by Al.

• A:Answer No, it has a very limited storage capacity.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I play fornite on it

Asked 5 years ago by Anonymous.

• A:Answer This laptop will not work for Fortnite.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, when will this item restock? I need this for my son virtual learning ASAP. :-(

Asked 5 years ago by Disappointed.

Q: QuestionWhen will this laptop become available? Thank u

Asked 5 years ago by Beachgirl.

• A:Answer It will be available when the site says it is available, roughly 1-4 months. So, keep checking frequently!

  Answered 5 years ago by Beachboy

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionDoes this computer come with Windows 10?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it has Windows 10 running in S Mode, which is a high security suite of settings.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have this in the Springfield store?

Asked 5 years ago by Anonymous.

• A:Answer I would recommend reaching out to the customer service team at Best Buy or your local Best Buy store.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I play Minecraft Java edition on this laptop

Asked 4 years ago by Anonymous.

• A:Answer Thank you for your question! This laptop does not meet the minimum system requirements for Minecraft Java. Those requirements are listed here: https://bit.ly/3Dlmq6V

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop available for a Windows 11 upgrade?

Asked 4 years ago by Anonymous.

• A:Answer Thanks for asking! We don't have information about Windows 11 compatibility at this time. It should be compatible based on the fact that it runs Windows 10.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionCan this computer be used with a circuit

Asked 4 years ago by Anonymous.

• A:Answer Thanks for your question! This HP Laptop comes with Windows 10 in S Mode. Your Cricut machine must be compatible with this operating system in order for it to operate.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this electronic device touch screen?

Asked 4 years ago by Kim.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Hello Kim. Thank you for your question. This HP 14-dq0003dx laptop is not touchscreen. Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the downside to switching out of S mode?

Asked 4 years ago by Tvan.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello, once you log out of S mode you can't get back into it. Thank you for being an HP customer!

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionCan you use a mouse and external key board?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 5 years ago by Joso

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs windows 10 home version 64 bit

Asked 5 years ago by Lee.

• A:Answer Is windows 10 home version 64 bit

  Answered 5 years ago by Doctor

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)