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Name: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
Brand: HP
SKU: 6499753
Price: 189.99 USD
Rating: 4.1 (6079 reviews)

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

Model:: 685K0UA#ABA; |
SKU:: 6499753

User rating, 4.1 out of 5 stars with 6079 reviews.

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QuestionI've already exchanged this once. Every time I set it up, anything I select (microsoft edge, file folder, anything) causes it to freeze and then it doesn't work. Should I just return it or is there a way to fix this?
Asked 2 years ago by Lynnie.
- Answer Apologies for your experience. We suggest that you reach out to Support.HP.com or call 800-474-6836 for assistance.
  Answered 2 years ago by HP Team
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QuestionCan this computer run roblox studio
Asked 2 years ago by John.
- Answer You can check the requirements for the software you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software on or if you can use the software at all.
  Answered 2 years ago by HP Team
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QuestionCan I connect my iPhone to the laptop and download photos from my device to my laptop?
Asked 2 years ago by CameronW.
- Answer This device can connect your iPhone to Windows 11 in S mode using an up to date version of Microsoft PhoneLink which can be downloaded from the Microsoft App Store; however, depending on how many photos and videos you have, you may want a model with more storage than this particular machine.
  Answered 2 years ago by HP Team
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QuestionWill this take both a regular larger SD card AND a micro sd card?
Asked 2 years ago by Bt3417.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Thank you for the question. Yes, the HP 14-dq0055dx has a multi-format SD card reader on the left side of the chassis.
  Answered 2 years ago by HP Team
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QuestionDoes this computer have a web cam? and can I disable S mode? I am needing to purchase for a proctored exam so they need to be able to access my computer to monitor me through the exam.
Asked 2 years ago by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- Answer It does have a built-in camera on the unit. You can disable S Mode, but it may slow down the device and lower the security of the unit and S Mode cannot be reactivated after turning it off. If you need to download any third-party software, you may want something with at least 256GB of storage and a bit more RAM if they have to monitor you throughout the exam if you are doing it on the unit. You may want to talk to a Best Buy associate directly about your needs with system requirements for the software you will be using directly to make certain you have a compatible device.
  Answered 2 years ago by HP Team
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QuestionWhere is the numeric keypad? I don't see one in the product photos.
Asked 2 years ago by Lemonlvr.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Hello. Thanks for your question. This HP laptop does not have the ten key pad on the right of the keyboard. The numbers are on the top row of the keyboard. You can use an external USB 10 keypad.
  Answered 2 years ago by HP Team
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Questioncan u use quest link and play pcvr games with it with the quest 2
Asked 2 years ago by mor09876543.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Unfortunatley, no. None of the system specs meet the minimum requirements.
  Answered 2 years ago by HP Team
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QuestionI'm looking for a simple laptop for my 78 year old Mom, she needs it for paying her personal bills, shopping, and social media. She needs something simple, that will not intimidate her with a lot of apps and buttons. Would this laptop work for her?
Asked 2 years ago by Tippy1224.
- Answer Yes perfect for simple personal tasks
  Answered 2 years ago by FrequentShopper
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Questionwhat about virus protection ?
Asked 3 years ago by Moe.
- Answer It comes with Windows Security and I got a free trial of Webroot.
  Answered 2 years ago by ToddC
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QuestionI have a HP intel core windows 7 . Can I transfer my info. To this computer I’ve had my computer 15 years . But I need to upgrade because my cable service just got upgraded I’ve had the same for 15 years I need it for printing
Asked 3 years ago by Weezze.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Thank you for the question. Yes, you'll be able to transfer files (there are three methods) from the old PC to the new PC. Note that only files are transferred; you'll need to reload the programs/apps.
  Answered 3 years ago by HP Team
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QuestionIs this a touchscreen?
Asked 3 years ago by Me.
- Answer No it is not
  Answered 3 years ago by PaulaM
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QuestionIs there a button to right click
Asked 3 years ago by Kylee.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Mine was Rose Gold
  Answered 3 years ago by SherryS
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QuestionCan this support google chrome?
Asked 3 years ago by Wil.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- Answer Yes it does. That is what I use! For the price it is amazing!
  Answered 3 years ago by Gigi
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Questionwhen i purchase the lap top where do i purchase the linux program
Asked 3 years ago by lvette.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Typically, Linux distributions are downloaded from a website. I don't know of any place that sells it, and in any event, you'd be buying a free program.
  Answered 3 years ago by HP Team
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QuestionWill Cricut Design Space work with this laptop?
Asked 3 years ago by Doug.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- Answer Yes, you just have to take it out of S mode to install the app
  Answered 3 years ago by Heather
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QuestionIs the memory in this laptop able to be upgraded?
Asked 3 years ago by Butch6656.
- Answer I bought an 8GB module recommended by crucial and installed it. There is a channel on youtube that shows how to install the memory. Mine is working fine and recognizes all 8GB.
  Answered 3 years ago by MacMini
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Questiondoes it have a disc slot to put a cd in ?
Asked 3 years ago by cat.
- Answer It does not. However, you can use an external drive that plugs into one of the USB ports on the computer
  Answered 3 years ago by HP Team
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QuestionDoes this computer have a matte-finish screen or a shiny screen?
Asked 9 months ago by Sportsound.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer Thank you for your question about this HP laptop! The screen has an anti-reflective coating.
  Answered 9 months ago by HP Team
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QuestionCan it be connected to hp printer
Asked 9 months ago by Ree.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
- Answer Yes it can. I only use HP printers
  Answered 9 months ago by MichelleKirk
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QuestionCan you game on the laptop?
Asked 1 year ago by Anonymous.
- Answer Thank you for your question. The 14-dq0052dx is equipped with an Intel Celeron N4120 processor, 4GB of RAM, and Intel UHD Graphics 6001. This setup is suitable for light gaming. Here are some types of games you can play on this laptop: Games like Candy Crush Saga, Among Us, and Stardew Valley should run smoothly. Less Demanding Games such as Minecraft, The Sims 4, and Terraria can be played with lower settings and any game that runs in a web browser, like Slither.io or Agar.io, will work well.
  Answered 1 year ago by HP Team
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Questions & Answers

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

Q: QuestionI've already exchanged this once. Every time I set it up, anything I select (microsoft edge, file folder, anything) causes it to freeze and then it doesn't work. Should I just return it or is there a way to fix this?

Q: QuestionCan this computer run roblox studio

Q: QuestionCan I connect my iPhone to the laptop and download photos from my device to my laptop?

Q: QuestionWill this take both a regular larger SD card AND a micro sd card?

Q: QuestionDoes this computer have a web cam? and can I disable S mode? I am needing to purchase for a proctored exam so they need to be able to access my computer to monitor me through the exam.

Q: QuestionWhere is the numeric keypad? I don't see one in the product photos.

Q: Questioncan u use quest link and play pcvr games with it with the quest 2

Q: QuestionI'm looking for a simple laptop for my 78 year old Mom, she needs it for paying her personal bills, shopping, and social media. She needs something simple, that will not intimidate her with a lot of apps and buttons. Would this laptop work for her?

Q: Questionwhat about virus protection ?

Q: QuestionI have a HP intel core windows 7 . Can I transfer my info. To this computer I’ve had my computer 15 years . But I need to upgrade because my cable service just got upgraded I’ve had the same for 15 years I need it for printing

Q: QuestionIs this a touchscreen?

Q: QuestionIs there a button to right click

Q: QuestionCan this support google chrome?

Q: Questionwhen i purchase the lap top where do i purchase the linux program

Q: QuestionWill Cricut Design Space work with this laptop?

Q: QuestionIs the memory in this laptop able to be upgraded?

Q: Questiondoes it have a disc slot to put a cd in ?

Q: QuestionDoes this computer have a matte-finish screen or a shiny screen?

Q: QuestionCan it be connected to hp printer

Q: QuestionCan you game on the laptop?

Most-viewed items

QuestionI've already exchanged this once. Every time I set it up, anything I select (microsoft edge, file folder, anything) causes it to freeze and then it doesn't work. Should I just return it or is there a way to fix this?

QuestionCan this computer run roblox studio

QuestionCan I connect my iPhone to the laptop and download photos from my device to my laptop?

QuestionWill this take both a regular larger SD card AND a micro sd card?

QuestionDoes this computer have a web cam? and can I disable S mode? I am needing to purchase for a proctored exam so they need to be able to access my computer to monitor me through the exam.

QuestionWhere is the numeric keypad? I don't see one in the product photos.

Questioncan u use quest link and play pcvr games with it with the quest 2

QuestionI'm looking for a simple laptop for my 78 year old Mom, she needs it for paying her personal bills, shopping, and social media. She needs something simple, that will not intimidate her with a lot of apps and buttons. Would this laptop work for her?

Questionwhat about virus protection ?

QuestionI have a HP intel core windows 7 . Can I transfer my info. To this computer I’ve had my computer 15 years . But I need to upgrade because my cable service just got upgraded I’ve had the same for 15 years I need it for printing

QuestionIs this a touchscreen?

QuestionIs there a button to right click

QuestionCan this support google chrome?

Questionwhen i purchase the lap top where do i purchase the linux program

QuestionWill Cricut Design Space work with this laptop?

QuestionIs the memory in this laptop able to be upgraded?

Questiondoes it have a disc slot to put a cd in ?

QuestionDoes this computer have a matte-finish screen or a shiny screen?

QuestionCan it be connected to hp printer

QuestionCan you game on the laptop?