Questions & Answers

Q: QuestionCan I use a thumb drive with this HP computer

Asked 3 years ago by TPtp.

• A:Answer Yes. Multiple USB ports for external hdd or portable drives

  Answered 3 years ago by Rduell

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Q: QuestionCan an external hard drive be added to this computer?

Asked 3 years ago by Teacher2.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes, you can connect a USB external hard drive to this laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes it run FlStudios properly?

Asked 3 years ago by FiredatUp3.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, FIStudios is not one of the available apps.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat is the download speed and upload speed?

Asked 3 years ago by Megan.

• A:Answer Hello. Thanks for your question. The upload and download speed is going to depend on the speed of your internet service. If you are unsure of what speed you have, we recommend reaching out to your internet service provider.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you increase the storage? If so, what is the max?

Asked 3 years ago by SamsungTV.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Unfortuantely, no. The eMMC storage is soldered directly to the motherboard and cannot be upgraded.

  Answered 3 years ago by HP Team

  
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Q: QuestionMy computer won't come on Flashes only like lighting

Asked 3 years ago by Joyce.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi Joyce, apologies for what you're experiencing. Please reach out to Support.HP.com for assistance.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop have a back light?

Asked 3 years ago by Lady1991.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. No, the HP 14-dq0054dx laptop does not have a backlit keyboard.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this computer come with a charger?

Asked 3 years ago by Mila.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes

  Answered 3 years ago by Heather

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Q: QuestionWould it be good to edit cod gaming videos or would there be pixelation in the videos or blurs?

Asked 3 years ago by Anonymous.

• A:Answer As a streamer and COD player myself, I’d suggest a laptop or PC with more processing power personally.

  Answered 3 years ago by Mcjdfmpc

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Q: QuestionIs this running minecraft pe or is this java minecraft

Asked 3 years ago by GalaxyTech.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Neither Minecraft PE nor the Java Edition are available in the store. However, there is a Minecraft for Windows version in the store that you can download and run

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you leave Windows S Mode?

Asked 3 years ago by Brent.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I just came across this issue last night. You can, but the computer message will tell you the pros and cons to leaving S mode, but you have the ability to.

  Answered 3 years ago by Kymber

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Q: QuestionI've read through the specifications and there is no mention of camera quality; it only states that there is a camera and built in microphone. Can you share the camera quality specs with us?

Asked 3 years ago by A925.

• A:Answer Camera works quite well

  Answered 3 years ago by tommy

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Q: QuestionWhat laser jet printer can be compatible for this computer?

Asked 3 years ago by Anonymous.

• A:Answer All current HP LaserJet printers are compatible with this laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you install programs from a CD/DVS onto this laptop using an external drive?

Asked 3 years ago by LindaP.

• A:Answer It has all the necessary side adapter spaces for connecting devices such as flash drives, etc. I’m sure it would accommodate.

  Answered 3 years ago by Anonymous

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Q: QuestionCan this computer deal with programming languages ​​such as Python?

Asked 3 years ago by Awatif.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No, this laptop does not meet Python minimum system requirements.

  Answered 3 years ago by HP Team

  
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Q: QuestionHi does this laptop have a camera so I can host zoom meetings?

Asked 4 years ago by Millie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes it does, I used mine earlier this week to Zoom a meeting.

  Answered 4 years ago by PeteVerified Purchase

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Q: QuestionIs this a windows 1 1 laptop ?

Asked 4 years ago by George3.

• A:Answer This laptop is loaded with Windows 11 Home in S mode.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan Kaspersky Anti-Virus be installed on this machine if switched out of S mode to windows 11 home?

Asked 4 years ago by Thomas.

• A:Answer Yes, you'll be able install Kaspersky if you take the computer out of S mode.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this particular laptop considered an HP Stream? Model 14-dq0052dx HP-14" Laptop Thanks

Asked 4 years ago by Sammy67.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No, this laptop is not a Stream model.

  Answered 4 years ago by HP Team

  
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