Questions & Answers

Q: QuestionDoes it include cd/dvd player

Asked 4 years ago by Anonymous.

• A:Answer Unfortunately, it does not. However, you can use an external drive that plugs into a USB port on the computer.

  Answered 4 years ago by HP Team

  
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Q: QuestionUnlike a chromebook is this computer printer friendly? Direct line to Canon MG 3000 series?

Asked 4 years ago by Bob.

• A:Answer Yes, you should have no problem using this with that Canon printer. The computer will probably need to grab the Canon drivers for that printer.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat year is this model from??

Asked 4 years ago by Bob.

• A:Answer Hi Bob, thank you for the question. The 14-dq0035dx laptop was introduced in late 2021. Note that it's presented with Windows 11 Home in S Mode.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan this laptop be connected to a disc player?

Asked 4 years ago by Anonymous.

• A:Answer Yes, this laptop can be connected to an external DVD drive.

  Answered 4 years ago by HP Team

  
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Q: Questioncan i use external hard drive for more space?

Asked 4 years ago by taytay.

• A:Answer Thank you for the question. Yes, you can use an external drive to expand your storage capacity.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes it have Bluetooth capabilities?

Asked 4 years ago by Candy.

• A:Answer Yes, this laptop does have Bluetooth capabilities.

  Answered 2 years ago by HP Team

  
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Q: QuestionAre you able to zoom on this lap top?

Asked 4 years ago by DeDe.

• A:Answer Yes, you can run Zoom on this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this computer run Respondus Lockdown browser?

Asked 2 years ago by ACAC.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer This particular model is in fact in safe mode

  Answered 2 years ago by DolceVerified Purchase

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Q: QuestionDoes this laptop ahve an additional slot to upgrade the RAM?

Asked 2 years ago by Ed.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, it does have two slots on the motherboard so you can upgrade the RAM.

  Answered 2 years ago by HP Team

  
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Q: QuestionI am 78 my husband 81 we are retired.we won't be doing a whole lot Which lap top would best suit us?

Asked 2 years ago by Musty.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No the computer runs too slows to even watch YouTube

  Answered 2 years ago by DiegoP

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Q: QuestionCan this laptop able to add another slot of 4 GB memory?

Asked 2 years ago by 3AV112.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No. there is no expansion slot for additional memory.

  Answered 2 years ago by Anonymous

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Q: QuestionHello can this laptop run discord, Roblox or fortnite I want to know because I want to buy this with my birthday money :)

Asked 2 years ago by Steward1272.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for the question. No. The 14-dq0052dx laptop meets the minimum requirements for Discord and Roblox, however, you'll need more RAM, a faster processor, and a dedicated graphics card to run Fortnite. Please review the developers' system requirements to understand what you need to run these apps, and at what settings for maximum enjoyment.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan it be used for gaming

Asked 2 years ago by Theman62.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer This laptop is good for web browsing, social media, email etc. It is not recommended for gaming.

  Answered 2 years ago by HP Team

  
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Q: QuestionI just purchased this Laptop, and I was able to download Serato DJ lite but unable to open it because I got a message stated this is not a Microsoft App. Is there a work around I can do to complete the download?

Asked 3 years ago by Shuby.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer You can turn off S mode and add an external hard drive.

  Answered 2 years ago by Padres61

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Q: QuestionI am looking for a cheap small laptop to connect via a wireless connection to a dumb TV in my entertainment center. I essentially want to use the TV as a large monitor. I don't want to use my wi-fi for the connection, just some type of direct wireless.

Asked 3 years ago by Smitty.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. You can connect your laptop to the TV via an HDMI cable if your TV has an HDMI port. Without knowing the TV model that you have, and if it has Wi-Fi capability, we are unable to offer further solutions. Apologies.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you download adobe?

Asked 3 years ago by Bookworm.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. "Adobe" is a company that has a number of different software products, so without knowing which one you're wondering about it's impossible to say if that app is in the Windows store or not.

  Answered 3 years ago by HP Team

  
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Q: QuestionHOW DO YOU INSTALL THIS LAPTOP TO YOU BIG SCREEN SMART TV?

Asked 3 years ago by PattyG.

• A:Answer Thank you for the question. You'll need to connect this laptop to your Smart TV using an HDMI cable. Some TV models will have the capability to connect wirelessly. Please see your TV's user guide for instructions.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs it for gaming

Asked 3 years ago by k.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello, this laptop is not designed for gaming. It is always recommended to have a dedicated graphics card and a strong processor to game with a device. Thank you for being an HP customer!

  Answered 3 years ago by HP Team

  
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Q: QuestionWill this laptop be able to run C++? I'm going to be taking a C++ class soon for college and I was wondering if this laptop would be good for coding?

Asked 3 years ago by SNG410.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No it wouldn’t. The speed and memory is too low

  Answered 3 years ago by ChevonS

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