Questions & Answers
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Q: QuestionThis is a Chromebook or actually a laptop
Asked by Lindz.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Actually a real laptop.
Answered by CodyB
Q: QuestionCan I add 2 monitors to this using a dock station I've tried numerous times to no avail
Asked by Volin.
- A:Answer Thank you for the question. The HP 685K1UA has an Intel Celeron N4120 processor. It will support up to three displays (laptop display plus two external, maximum). You can use an HDMI-to-USB Type-A adapter or a USB HUB with an HDMI input, but a multi-port docking station may not work on this laptop. Please visit your local Best Buy for options and selections.
Answered by HP Team

Q: QuestionCan you play Fortnite in this laptop?
Asked by Star.
- A:Answer Thanks for your question. This HP laptop is not designed to play games like Fortnite. It will work best for tasks like browsing the web, creating documents, and streaming video. I would recommend the HP Victus or HP OMEN gaming laptops.
Answered by HP Team

Q: QuestionDoes it play dvds
Asked by Anonymous.
- A:Answer Doesnt have a designated dvd compartment that you would insert a dvd into BUT has a SD Card slot and HDMI ports so theres ways you could set up your computer to play a dvd . The simplest way would be uf you could download the content of the dvd onto an SD card then you can simply insert the SD Card into the SD Card port on the computer. You could use a modern tv with connected dvd player to it and put one end of a HDMI cord into tv and the other end into the computer.....ive done this at a hotel b4. ** you could get a PORTABLE dvd player with monitor on Amazon for $39 that comes with all the connection cords, a remote control and has multiple dvd formats and ports for usb , hdmi , sd memory card connection........ simply use a HDMI cord to connect your laptop computer and dvd player together and viola . .
Answered by ZackaryT
Q: QuestionCan this computer handle streaming?
Asked by Cherken.
- A:Answer Doubt it. It’s so slow. It can barely handle one chrome tab.
Answered by Yasmin
Q: QuestionI need a new charging / power cord. Do you sell these separately?
Asked by Drouet.
- A:Answer Thank you for the question. The HP 685K1UA has a two-piece power delivery system. It uses a 45 watt Smart AC power adapter (with the 4.5mm pin barrel). The HP product number is 741727-001. It connects to a power cord - HP number L19367-001. There are also after-market power supplies that will work. Please visit your local Best Buy for assistance.
Answered by HP Team

Q: QuestionIs this laptop considered to be a touch screen?
Asked by Anonymous.
- A:Answer No. Not for this laptop
Answered by CarolinaV
Q: Questionhi please explain, this laptop is used/refurbished or new laptop
Asked by faisal.
- A:Answer Brand new - it's a fantastic deal for the price!
Answered by n7ekg
Q: Questionis this laptop good for gaming?
Asked by gaming.
- A:Answer Probably not. While the Celeron processor is snappy under Linux, it's way under-powered for gaming. I'd suggest at least an i5 with at least 32GB of RAM.
Answered by n7ekg
Q: QuestionI'm sorry for this dumb question. But does it have Playstore because I wanna run my Online mobile banking on this laptop is it possible? If not Playstore then can I install Sofi bank app through windows store
Asked by Appsinstallation2.
- A:Answer Thank you for the question. Since this is a Windows laptop. you'll use apps from the Microsoft Store.
Answered by HP Team

Q: QuestionIs the hdmI port input or output because I'm planning on playing my PS4 on it.
Asked by Roger.
- A:Answer The HDMI port is output only.
Answered by n7ekg
Q: QuestionHi can I play cd on this laptop?
Asked by Alex.
- A:Answer A DVD or CD-ROM player is not included, but you can get an external one and plug it into one of the USB ports.
Answered by n7ekg
Q: QuestionWill this pc be able to download Garmin Express app? It requires 20 g free disk space, usb port, 1024 x 768 display, Microsoft NET 4.7.2 (included in the download).
Asked by Resist.
- A:Answer Hello and thank you for asking. The HP 14-dq0052dx laptop meets or exceeds the the minimum system requirements for Garmin Express, provided there is at least 20GB of free storage space prior to installation.
Answered by HP Team

Q: QuestionWill I be able to create and edit my business website with this laptop?
Asked by SirDee.
- A:Answer Yes. I did
Answered by CarolinaV
Q: QuestionDo I need an external DVD/CD burner for this?
Asked by BrendaXD.
- A:Answer Thanks for your question today. You would need to use an external USB disk drive with this model.
Answered by HP Team

Q: QuestionCan my son play Minecraft on this computer? The game requires minimum Intel Celeron J4105 AMD FX-4100 Processor and Intel HD Graphics 4000 AMD Radeon R5.
Asked by Patrick.
- A:Answer Yes, once downloaded…
Answered by MichaelR
Q: Questionis there a fold down screen
Asked by chief.
- A:Answer No. One screen stands on its own little stand against the wall--the other screen is the top of the laptop--- I guess you could call that a fold-down screen, because that's what i do when I turn it off and close it.
Answered by JoyceH
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