Questions & Answers

Q: QuestionDoes this model have a touch screen.

Asked 5 years ago by frannie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello. Unfortunately no, this HP 14" laptop model does not have a touchscreen feature.

  Answered 5 years ago by HP Team

  
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Q: QuestionI only want a laptop with windows 10 not windows10 in S mode price: 210 to 275

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer windows will automatically come with s mode. simply switch out of it, it wont slow down the computer or really, do anything but make it more useable.

  Answered 5 years ago by iceteabit

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Q: QuestionCan I download teams app on this?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for the question. Yes, you can download Microsoft Teams.

  Answered 5 years ago by HP Team

  
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Q: Questioncan i play WoW on this computer

Asked 5 years ago by dvamain99.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thanks for your question! Please visit the WoW website to ensure this HP laptop meets their system requirements for compatibility.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat credentials am I being asked to enter?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for reaching out. Apologies, we are unable to render assistance in this forum. Please contact Support.HP.com or call 800-474-6836.

  Answered 5 years ago by HP team

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Q: QuestionWhen my son try’s to play roblox on this laptop he says he’s lagging and that it is asking him for a lot of updates so do I update it to stop the lagging?

Asked 5 years ago by nick10.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi Nick and thanks for your question! This HP Laptop is designed for basic internet tasks. While this meets the minimum system requirements to play Roblox it is recommended to always exceed the minimum requirements. I would recommend visiting the Roblox customer service website for assistance with updates to be sure you are receiving the proper and recommended updates.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you play games on this computer

Asked 5 years ago by Claudette.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello, you can play app based games on this device but if you are interested in downloading any games it is recommended that you purchase a laptop with a dedicated graphics card. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you play wizard 101 on it???

Asked 5 years ago by Lizzy38r.

• A:Answer Hi, thank you for the question. Unfortunately, the HP 14-dq0005dx laptop can not run games because it does not have a dedicated graphics card.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you play fortnite or minecraft

Asked 5 years ago by matt.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi, thank you for the question. Unfortunately, the HP 14-dq0002dx laptop can not run games because it does not have a dedicated graphics card.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop be used for formatting and reading sd cards?

Asked 5 years ago by nana0323.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello! Thank you for your question! This laptop does have a media card reader and can be used to read SD Cards - which includes formatting.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow well would this run games like Minecraft?

Asked 5 years ago by AceofSpades.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello AceofSpades. Thank you so much for your question. Based on the minimum system requirements, this HP laptop can run Minecraft under basic/low system configurations. Thank you for choosing Intel!

  Answered 5 years ago by Intel team

  
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Q: QuestionCan you use a printer with this?

Asked 5 years ago by Anonymous.

• A:Answer Thanks for your question! Yes, this will work with any printer that is compatible with Windows 10 and it can connect via Wi-Fi, Bluetooth, or USB.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it come with google crome?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi, thank you for the question. The Google Chrome does not come preinstalled on the HP 14-dq0002dx laptop and it can be installed by visiting the Google Chrome website.

  Answered 5 years ago by HP Team

  
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Q: QuestionWould I be able to use a Remote Desktop with this laptop? I could either open the remote desktop in a browser or download

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi, I'm your Intel technical assistant. The Intel® Celeron® Processor N4020 with 2 cores with the base clock at 1.10 GHz and the max speed of 2.80 GHz, is capable to support your needs, however, we will suggest a device with more storage, like the one on the link below. Thank you for choosing Intel. https://www.bestbuy.com/site/hp-pavilion-x360-2-in-1-11-6-touch-screen-laptop-intel-pentium-silver-4gb-memory-128gb-ssd-natural-silver/6453190.p?skuId=6453190

  Answered 5 years ago by Intel team

  
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Q: Questiondoes this laptop have a touch screen?

Asked 5 years ago by Ruhul.

• A:Answer No, this laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this be used for a Cricut Explorer Air 2?

Asked 5 years ago by Badger.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hello, You can use Cricut Explorer Air 2 with this laptop but remember that this device is limited in storage space for future downloads. These are the specifications required to use Cricut Explorer Air 2: Windows eight OS and higher, CPU Intel Core series, CPU one.83GHz, RAM 4GB, the latest version of Firefox Chrome or Edge and Disk 50 Mb free space. Thank you for being an HP customer.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhy can’t I use my Canon MX 920 with this laptop

Asked 5 years ago by Perplexed.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Thanks for your question. If the printer works with Windows 10 PC's it should would with this one. Since, I am with HP I suggest that you check with Canon support about this. Here is a link that may help you: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922/pixma-mx922

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I expand the ROM and to what extent?

Asked 5 years ago by JacobsOlawale.

• A:Answer No, the memory slot is not user accessible, therefore not expandable.

  Answered 5 years ago by HP Team

  
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Q: Questionis this laptop good for printing documents and skype

Asked 5 years ago by Suziecue.

• A:Answer Thank you for the question. Yes, the the HP 14-dq0005dx laptop with the Windows 10 S operating system will work with the Skype app as well as printers.

  Answered 5 years ago by HP Team

  
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