Questions & Answers

Q: QuestionWhat’s the wireless keyboard to use

Asked 5 years ago by Tonya.

• A:Answer Just about any one will work.

  Answered 5 years ago by RedMoccasins

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with an option to encrypt with Bit Locker. In other words, does this system support Bit Locker Encryption?

Asked 5 years ago by Trista.

• A:Answer Yes it does.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'm really stupid, but can you put an SD card in this? 4GB is hardly anything.

Asked 5 years ago by Anonymous.

• A:Answer Yes you can.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a keyboard protector that fits this model? I can't find the model listed as compatible with any products that I've looked for. Thanks!

Asked 5 years ago by Hugo.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer No, sorry there is not.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have a touchscreen screen?

Asked 5 years ago by Anonymous.

• A:Answer This laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you download Discord on this laptop???? Thanks !

Asked 5 years ago by Maddie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, this laptop does have the minimum system requirements to download and run Discord.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there anyway to add storage to this computer? How does one take S mode off?

Asked 5 years ago by InquiringMindsWantToKnow.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi InquiringMindsWantToKnow you can easily add storage to your HP laptop by connecting either external hard drives or USB thumb drives to any of the available USB ports on the laptop. To take S mode off here are the directions from Microsofts website https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307 Thank you for choosing Intel

  Answered 5 years ago by Intel team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop compatible with my hp3830 printer?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer That laptop will work with your 3830 printer.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it run munecraft and how much storage does it have in all?

Asked 5 years ago by ANDY.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello! Thank you for your question! You can play Minecraft on the HP 14" Laptop (14-dq0002dx)! It has 64GB of storage. We recommend an option with a more powerful processor and dedicated graphics card for the optimal gaming experience, such as our HP Pavilion and Omen gaming computers.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs The Sims 4 compatible with this laptop?

Asked 5 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The Sims 4 will not work on this laptop.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill I be able to connect this Laptop to an Android Mobile Hotspot?

Asked 5 years ago by RLM09.

• A:Answer It has wireless connection abilities, yes. You'd just connect to a hotspot like you would connect to any other wifi.

  Answered 5 years ago by Vindictus

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this computer be back in stock?

Asked 5 years ago by Beely.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I just purchased mine so they should have more now.

  Answered 4 years ago by Tanesha

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you download app. For example Netflix? Roblox? I need to know before I order for our daughter Christmas present. Thanks!

Asked 5 years ago by Sweetsoutherngal.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer This computer is compatible with those applications or sites.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this computer run the sims 4 and can it run with mods?

Asked 5 years ago by Simsplayer.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer This laptop could not handle Sims 4.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop good for Sims 4?

Asked 5 years ago by itsjustme.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This laptop cannot handle Sims 4.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you watch Netflix and use with Cricut Maker machine?

Asked 5 years ago by BakerMom.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes you can!

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it possible to upgrade the space?

Asked 5 years ago by NotKnown.

• A:Answer Because the computers come to Best Buy preconfigured, to get one with better specs you'll need to select a different model of computer.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it play games

Asked 5 years ago by Tiger.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer You can play games like Solitaire on this laptop. If you want to play games like Call of Duty, we recommend looking at the HP Pavilion Gaming or Omen laptops.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this computer good for video streaming and editing?

Asked 5 years ago by CaliK916.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Absolutely not. Barely enough power to run the web browser. Streaming will be adequate, but video editing is well beyond its capability.

  Answered 5 years ago by Greg

  Helpful (0)Unhelpful (0)ReportAnswer this question