Questions & Answers

Q: QuestionCan it be connected to a monitor or TV?

Asked 9 months ago by Dros.

• A:Answer Yes

  Answered 9 months ago by LlunusVerified Purchase

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Q: QuestionWhat do you need to do to switch out of S mode to allow use of software products like Quick Books

Asked 9 months ago by Anonymous.

• A:Answer There is an app in the Microsoft store that you can get that is used to switch out of S-Mode, but if you do this you cannot go back to S-Mode so make sure it is what you want to do. See more info here: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307

  Answered 5 months ago by Anonymous

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Q: Questioncan storage be added to this laptop?

Asked 9 months ago by jade.

• A:Answer Yes, while you cannot remove the 64gb built in storage (eMMC) that the unit comes with, there is an M.2 slot to add an SSD for upgraded storage

  Answered 5 months ago by Anonymous

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Q: QuestionCan I add more RAM space?

Asked 9 months ago by ReneeR.

• A:Answer You can upgrade the RAM but there are limitations on how much the motherboard supports (I believe 8gb) and there is only 1 slot for RAM on the motherboard

  Answered 5 months ago by Anonymous

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Q: QuestionCan this work on the Xbox platform

Asked 9 months ago by Tips.

Q: QuestionCan an M.2 SSD be installed in this laptop?

Asked 9 months ago by Playwithcel.

• A:Answer Thank you for the question. No, the HP 14-dq3000dx does not have an M.2 slot.

  Answered 9 months ago by HP Team

  
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Q: QuestionCan this laptop connect to ethernet?

Asked 9 months ago by UnsavvySenior.

• A:Answer Can it be connected to ethernet by an adapter to a USB port?

  Answered 9 months ago by Laf2trs

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Q: Questioncan you run photoshop and other adobe software on this?

Asked 10 months ago by anon.

• A:Answer Yes

  Answered 10 months ago by DeannGVerified Purchase

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Q: QuestionCompatible with Bluetooth headphones

Asked 10 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. Yes, this laptop has Bluetooth.

  Answered 10 months ago by HP Team

  
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Q: QuestionIs the cpu replaceable?

Asked 10 months ago by I.

• A:Answer Thanks for your question. The CPU is not replaceable in this model.

  Answered 10 months ago by HP Team

  
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Q: QuestionDoes it have a sd card port

Asked 10 months ago by Atm.

• A:Answer Yes

  Answered 10 months ago by DeannGVerified Purchase

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Q: QuestionDoes it have Bluetooth that connects with hearing aids?

Asked 10 months ago by David.

• A:Answer Yes

  Answered 10 months ago by DeannGVerified Purchase

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Q: QuestionCan you stream movies say Netflix? Are you able to download movies? Headphone Jack?

Asked 10 months ago by Joe.

• A:Answer Netflix

  Answered 3 months ago by Anonymous

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Q: QuestionWhere is it made, country of manufacture?

Asked 10 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your question. The Country of origin for the 685K3UA#ABA laptop is China.

  Answered 10 months ago by HP Team

  
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Q: Questiondoes it play steam app

Asked 10 months ago by joecap.

• A:Answer Thank you for your question. Yes, the Laptop 14-dq3000dx can run the Steam app, but its performance will depend on the games you want to play. This laptop features an Intel Celeron N4500 processor, 4GB of RAM, and 64GB eMMC storage, which makes it suitable for lightweight games and basic applications.

  Answered 10 months ago by HP Team

  
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Q: QuestionI have just little questions so this laptop can get like sims4 or games that take lot of storage

Asked 10 months ago by Judit.

• A:Answer Judit, thank you for your question about this HP laptop! Even if you take it out of S Mode and into Windows 11 Home, this laptop lacks the hardware to run Sims 4. The 64GB eMMC drive is enough to store Windows, Office, and projects. HP offers a large variety of laptops that have the hardware and storage to accommodate and run Sims 4 other games.

  Answered 10 months ago by HP Team

  
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Q: QuestionIs it available in the color pink?

Asked 10 months ago by Color.

• A:Answer Thank you for your question about the variants of this HP laptop! There are two models of this available in pink and their Best Buy SKU numbers are 6612976 and 6613878.

  Answered 10 months ago by HP Team

  
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Q: QuestionDoes it have a camera and microphone for zoom or other live video chat/feed applications

Asked 10 months ago by Jereme.

• A:Answer This is great for all of my virtual meetings!

  Answered 10 months ago by MichelleKirkVerified Purchase

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Q: QuestionIs a power cord included

Asked 10 months ago by Power.

• A:Answer yes

  Answered 10 months ago by MonicaVerified Purchase

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