Questions & Answers

Q: QuestionIs the screen touch screen

Asked 4 years ago by Anonymous.

• A:Answer This model is not a touchscreen.

  Answered 4 years ago by HP Team

  
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Q: QuestionIS THIS A OPEN BOX ITEM?

Asked 4 years ago by CHRIS.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer No, this laptop is new.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I use this laptop to work with familysearch.org?

Asked 4 years ago by Achu.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello. Thanks for your question. Yes, you can access and work on the familysearch.org website on this HP laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I run Microsoft Visual Studio?

Asked 4 years ago by Will.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This computer is running Windows in "S Mode". Unfortunately, Visual Studio won't run on computers running "S Mode".

  Answered 4 years ago by HP Team

  
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Q: Questionhave a numbers pad?

Asked 4 years ago by PoorBoy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No number pad

  Answered 4 years ago by Anthony

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Q: QuestionIs it touch screen?

Asked 4 years ago by Eric.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No, this laptop does not have a touch screen.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow many GBs of ram does this laptop have?

Asked 4 years ago by Bobby.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer It has four gigabytes of RAM.

  Answered 4 years ago by HP Team

  
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Q: QuestionIf u decide to turn off S mode what changes in the computer? Does it mess it up?

Asked 4 years ago by Amanda.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer It changes some of the security settings-the primary change you'd see is that you'd no longer be required to go to the Windows Store for any apps you wanted to download. And it doesn't mess anything up on the computer. In fact, Microsoft has directions for how to do it at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes OBS work well with this. is it slow?

Asked 4 years ago by Cooper.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, OBS studio is one of the apps that's available for download. Whether it will be slow or not is going to depend on how complex an arrangement you're creating, what other things you might have running, and other factors

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this be able to support Windows Media Player?

Asked 4 years ago by jpnc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Than k you for the question. Yes, this laptop supports Windows Media Player.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the trade in value?

Asked 3 weeks ago by Kate.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Q: QuestionIs this chrome OS? Also, would this be a good purchase for a teenager wanting to game--like, Roblox, maybe some steam games?

Asked 4 months ago by Nightmare.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

Q: QuestionIs this laptop good for kids that play video games online and YouTube videos?

Asked 5 months ago by Flower.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes

  Answered 5 months ago by ShaheemHVerified Purchase

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Q: QuestionCan I pick this up at Cherry Hill or Pennsauken?

Asked 7 months ago by Mitchell.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

Q: QuestionStupid question? Can you download iTunes onto this pc?

Asked 8 months ago by Matty.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer You can download iTunes. However, due to the low storage you might not be able to get all your music to download.

  Answered 6 months ago by DavidV

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Q: QuestionIs this laptop suitable to run the HP Tuners software? https://www.hptuners.com/vcm-suite/#vcm-editor

Asked 8 months ago by Roel.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

Q: QuestionWhat is the weight of this laptop

Asked 9 months ago by Anonymous.

Q: QuestionIs the battery replaceable? After 2 1/2 years of light use, it only works when plugged in, battery indicator shows empty. Software troubleshooting hasn't helped.

Asked 9 months ago by RoseEllen.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

Q: QuestionI'm SOOO disappointed in the product. Ever since it's tried to perform an update it's basically useless. Not enough storage to complete, even though I tried again with an external drive. Should I reset to original factory settings and start over?

Asked 9 months ago by Psyclone.

• A:Answer I would reset and have a techie add additional INTERNAL storage

  Answered 9 months ago by Msijg

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