Questions & Answers

Q: QuestionCan you play a dvd on this laptop?

Asked 4 years ago by Lanie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I HAVENT PLAYED DVD YET BUT IT DOES VIDEO STREAMING SO AM SURE DVD WOULDNT BE A PROBLEM

  Answered 4 years ago by SIERRVerified Purchase

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Q: Questiondoes it come with anti virus feature?

Asked 4 years ago by carla.

• A:Answer It will have built-in anti-virus.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this a touchscreen?

Asked 4 years ago by Bobbi.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Unfortunately, it is not a touchscreen.

  Answered 4 years ago by HP Team

  
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Q: Questionam i able to download lightroom on here?

Asked 4 years ago by alonna.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Because this is a "Stream" laptop, you can only download and run apps that are available in the Windows Store. Fortunately, Lightroom is one of the available apps, so you'll be able to run the Windows Store version of it.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan this computer be upgraded to Windows 11?

Asked 4 years ago by LaRod.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Thanks for your question! Thanks for your question! In order to ensure Windows 11 compatibility please visit the Windows 11 System Requirements website. https://www.microsoft.com/en-us/windows/windows-11-specifications

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this handle a ZOOM meeting of up to 150 people ? I have a HP Chromebook and once there are more than five people...my comments etc have a hard time going through (dragged out, sometimes sounds like I'm having a stroke or something)...

Asked 4 years ago by Lu.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your question! There is a Zoom app available for Chromebook and this meets the requirements. It sounds like you may be experiencing either a memory, processor, or internet bandwidth problem. The bigger the Zoom meeting, the more internet data it uses. I recommend taking a look at this list of minimum system & bandwidth requirements for Zoom: https://bit.ly/3fE356n

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you play minecraft on it?

Asked 4 years ago by Anonymous.

• A:Answer Thank you for your question! This computer can handle Minecraft for Windows, but not Minecraft Java.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this laptop compatible with wireless keyboards and mouses?

Asked 4 years ago by SarahB.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 4 years ago by Goose8584

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Q: QuestionCan I play Big fish Hide and seek games on this computer

Asked 4 years ago by PK.

• A:Answer Thanks for your question! Please visit the software website to ensure this HP meets their system requirements for compatibility.

  Answered 4 years ago by HP Team

  
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Q: Questioncan I use Google as my home browser ?? and will i be able to access my gmail ??

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes, you'll be able to use Google as your web browser with this computer. You should have no problem accessing your gmail account.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill I be able to download lockdown browser to take test

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thanks for your question! This HP Laptop comes with Windows 10 in S mode and will use the Microsoft Edge browser.

  Answered 4 years ago by HP Team

  
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Q: Questiondoes this have blue tooth

Asked 4 years ago by zchuck.

• A:Answer Yes it has Bluetooth

  Answered 4 years ago by RachelS

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Q: QuestionWhat is the name of this HP product I cant find it anywhere

Asked 4 years ago by Anonymous.

• A:Answer There is no name the box it comes in just reads HP 14Laptop

  Answered 4 years ago by gailjaneVerified Purchase

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Q: QuestionWhat is the name of the laptop?I' missing it

Asked 4 years ago by loanna.

• A:Answer This model does not have a series name, just the model number. The model number is 14-dq0002dx.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I open and update my excel and word documents?

Asked 4 years ago by Franny.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi, thank you for the question. The HP 14-dq0004dx laptop is capable of running Microsoft Office Suite applications.

  Answered 4 years ago by HP Team

  
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Q: Questioncan i play fort and call of duty on this?

Asked 4 years ago by guz.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer No, this laptop does not meet the minimum requirements to run Fortnite or Call of Duty.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the indigo blue version of this laptop available for windows 11 or is it only the snowflake white? I checked and they seem to have the same specs.

Asked 4 years ago by Yoooooooooo0.

• A:Answer Windows 11 can be added. But, as far as I know, they ALL come with Windows 10.

  Answered 4 years ago by Tammy2

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Q: QuestionDoes this come with a charger, and if not what do I buy

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Hi, thank you for the question. The HP 14-dq0004dx laptop does come with a charger.

  Answered 4 years ago by HP Team

  
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Q: QuestionMy current laptop is approx 8 yrs old and has 675 GB. What is comparable to that in the new laptops?

Asked 4 years ago by Mary.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer A model that has a 512 GB or 1 TB hard drive would be comparable.

  Answered 4 years ago by HP Team

  
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