Questions & Answers
- Model:
- 14-dq3000dx
- |
- SKU:
- 10287103
Q: Questioncan storage be added to this laptop?
Asked by jade.
- A:Answer Yes, while you cannot remove the 64gb built in storage (eMMC) that the unit comes with, there is an M.2 slot to add an SSD for upgraded storage
Answered by Anonymous
Q: QuestionCan I add more RAM space?
Asked by ReneeR.
- A:Answer You can upgrade the RAM but there are limitations on how much the motherboard supports (I believe 8gb) and there is only 1 slot for RAM on the motherboard
Answered by Anonymous
Q: QuestionCan an M.2 SSD be installed in this laptop?
Asked by Playwithcel.
- A:Answer Thank you for the question. No, the HP 14-dq3000dx does not have an M.2 slot.
Answered by HP Team

Q: QuestionCan this laptop connect to ethernet?
Asked by UnsavvySenior.
- A:Answer Can it be connected to ethernet by an adapter to a USB port?
Answered by Laf2trs
Q: Questioncan you run photoshop and other adobe software on this?
Asked by anon.
- A:Answer Yes
Answered by DeannG
Q: QuestionCompatible with Bluetooth headphones
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Thank you for the question. Yes, this laptop has Bluetooth.
Answered by HP Team

Q: QuestionIs the cpu replaceable?
Asked by I.
- A:Answer Thanks for your question. The CPU is not replaceable in this model.
Answered by HP Team

Q: QuestionDoes it have Bluetooth that connects with hearing aids?
Asked by David.
- A:Answer Yes
Answered by DeannG
Q: QuestionCan you stream movies say Netflix? Are you able to download movies? Headphone Jack?
Asked by Joe.
- A:Answer Netflix
Answered by Anonymous
Q: QuestionWhere is it made, country of manufacture?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Thank you for your question. The Country of origin for the 685K3UA#ABA laptop is China.
Answered by HP Team

Q: Questiondoes it play steam app
Asked by joecap.
- A:Answer Thank you for your question. Yes, the Laptop 14-dq3000dx can run the Steam app, but its performance will depend on the games you want to play. This laptop features an Intel Celeron N4500 processor, 4GB of RAM, and 64GB eMMC storage, which makes it suitable for lightweight games and basic applications.
Answered by HP Team

Q: QuestionI have just little questions so this laptop can get like sims4 or games that take lot of storage
Asked by Judit.
- A:Answer Judit, thank you for your question about this HP laptop! Even if you take it out of S Mode and into Windows 11 Home, this laptop lacks the hardware to run Sims 4. The 64GB eMMC drive is enough to store Windows, Office, and projects. HP offers a large variety of laptops that have the hardware and storage to accommodate and run Sims 4 other games.
Answered by HP Team

Q: QuestionIs it available in the color pink?
Asked by Color.
- A:Answer Thank you for your question about the variants of this HP laptop! There are two models of this available in pink and their Best Buy SKU numbers are 6612976 and 6613878.
Answered by HP Team

Q: QuestionDoes it have a camera and microphone for zoom or other live video chat/feed applications
Asked by Jereme.
- A:Answer This is great for all of my virtual meetings!
Answered by MichelleKirk
Q: QuestionCan I download CD's to this computer and then burn them to a blank CD?
Asked by dut.
- A:Answer Hello and thank you for asking. You can dlownload CDs to the HP 14-dq3000dx, but you will likely need to purchase additional external USB storage to do so. As far as burning tthat o a blank CD, the laptop does not have an internal CD/DVD drive. You would need to purchase an external USB CD/DVD drive. They cost about $40 and up. Both external USB storage drives and external CD/DVD drives are available at Best Buy.
Answered by HP Team

Q: QuestionAm I able to download software on this computer?
Asked by Anonymous.
- A:Answer yes
Answered by Monica
Q: QuestionKind of a strange question but would I be able to connect a smart card reader for military use to this?
Asked by John.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Maybe if the device gets approval but probably not without adding an internal drive.
Answered by Msijg





































