Questions & Answers
- Model:
- 14-dq6014dx
- |
- SKU:
- 6613878
Q: QuestionDoes this come with Windows? If so, what Version?
Asked by Billy.
- A:Answer Thank you for your question. The 14-dq6014dx laptop comes with the Windows 11 Home in S mode operating system.
Answered by HP Team
Q: QuestionHi! Does this laptop support USB C charging? Like can I use a usb with power delivery to charge the laptop or will it only charge with the charger that’s included ??
Asked by Yinn.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Yinn, thank you for your question about this HP laptop! The USB-C ports on this do not have power delivery, which means you will not be able to use a USB-C charger with it.
Answered by HP Team

Q: QuestionIs it touch screen
Asked by Anonymous.
- A:Answer No it’s not but it works great
Answered by RamonaS
Q: QuestionWould I be able to download and use ZOOM or TEAMS for meetings?
Asked by Inquisitor.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes, I use zoom on my computer.
Answered by ChristinaM
Q: QuestionCan Roblox be downloaded
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Thank you for the question. To run Roblox, you'll need to switch out of S mode. This process is free but irreversible—you won't be able to return to S mode after switching. Once you've made the switch, you can install Roblox either from the Microsoft Store or directly from the Roblox website.
Answered by HP Team

Q: QuestionIs this a windows 11 computer?
Asked by Anonymous.
- A:Answer Thank you for the question. Yes, the HP 14-dq6015dx has Windows 11 in S Mode.
Answered by HP Team

Q: QuestionDoes this computer support windows?
Asked by LantheMan.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for the question. yes, the HP 14-dq6012dx laptop comes with Windows 11 in S Mode.
Answered by HP Team

Q: QuestionDoes this device have an SD card port?
Asked by Anonymous.
- A:Answer Thank you for asking. Yes, the HP 14-dq6015dx laptop has one multi-format SD media card reader.
Answered by HP Team

Q: QuestionWould I be able to play Sims 4 on this laptop?
Asked by Gaming.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for your question about this HP laptop! This computer lacks the memory to run Sims 4 out of S Mode. Your best option is a laptop that has at least 8GB of memory and HP has a large selection of those to chose from in Best Buy stores.
Answered by HP Team

Q: QuestionDoes hp 14 support windows 11
Asked by Hoops.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes
Answered by StaceyF
Q: Questionwill this work with my CRICUT?
Asked by dee.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question. To use the full version of Cricut Design Space, you will need to switch this 14-dq6011dx laptop out of S mode.
Answered by HP Team

Q: QuestionCan you purchase and install Microsoft Works on this computer?
Asked by snapup.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. Microsoft Works was discontinued in 2009, but some users still find ways to run it on modern systems using compatibility modes. If you're looking for similar functionality today, you might consider alternatives like Microsoft Office.
Answered by HP Team

Q: QuestionDoes this laptop have a port for wired headphones?
Asked by Lance.
- A:Answer Hello Lance and thank you for your question. The HP 14-dq6015dx laptop does have that port.
Answered by HP Team

Q: QuestionWhat ports doe this computer have, (e.g.: USB3, USBC, Micro USB,, SD, etc))?
Asked by RR.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer 2 USB ports, 1 HMI, 1 USBC and 1SD
Answered by SigfredoL
Q: QuestionDoes this laptop use Modular memory
Asked by NoahM.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. Yes, the HP 14-dq6011dx uses modular memory.
Answered by HP Team

Q: QuestionI purchased this laptop. Mine states 8GB RAM in the system information and bios. Shouldn't it say 4GB ram?
Asked by Cassandra.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer 8GB RAM, 4GB STORAGE
Answered by user647420
Q: QuestionIs storage upgradeable?
Asked by dh.
- A:Answer Thanks for your question. The storage is not upgradable on this model.
Answered by HP Team

Q: QuestionIs this laptop good for college use?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Thank you for your question about this HP laptop! It is good for writing papers and giving presentations.
Answered by HP Team

Q: QuestionI ordered Microsoft Office Home because I don’t want to pay yearly. Do I just ignor the office that comes with my new laptop?
Asked by Jane.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Hi Jane! You can sign in to the version that came with your laptop, using the password you assigned to the version you ordered.
Answered by HP Team












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