A:AnswerIt could not, best buy tech over phone had me do several things and concluded that contacting HP would be best...after 3 sessions with hp techs trying everything they could, I was sent a box and a label and ask to send it in for warranty repair.thay I did and it has now returned and is setup and rockin out as we speak.
A:AnswerYes, but recommend you upgrade the ram to at least 8gb.
I purchased the laptop to do my family tree research and check email. If I have too many internet tabs open, then it will slow down or lock up (probably my fault by having too too many tabs active). other than that I love the laptop.
 for more information. ENERGY STAR and the ENERGY STAR logo are registered trademarks of the U.S. Environmental Protection Agency. - The percentage of recycled plastic varies by product. Recycled plastic content is based on the percentage of post-consumer plastic by product, as defined in the REE 1680.1-2018 standard. hp](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/53c4b7ea-761e-435c-aa0f-12820758ebe9.jpg)
