Questions & Answers
- Model:
- 14-dq6013dx
- |
- SKU:
- 10460842
Q: QuestionIs this laptop sufficient for simple home use documentation, streaming videos, internet searching, etc.? Nothing complex - also to confirm it comes with microsoft without cost?
Asked by Duke.
- A:Answer YES
Answered by JamesH
Q: QuestionDoes it come with a charger?
Asked by Valeria.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Yes
Answered by Nikki
Q: QuestionCan I use this for zoom meetings
Asked by Rob.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Yes you can
Answered by DarylB
Q: QuestionWhat is UFS memory ?
Asked by TEBO.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionIs this an SSD laptop?
Asked by JFF.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer no
Answered by NanL
Q: QuestionDoes it have a backlit keyboard?
Asked by Lissie.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer No it do not.
Answered by AkennaM
Q: QuestionDoes it have any virus protection?
Asked by NewUser.
- A:Answer Thank you for your question. The 14-dq6013dx laptop includes a McAfee 30-day trial.
Answered by HP Team

Q: QuestionCan you add storage to this computer?
Asked by Nikki.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Hi! Thanks for asking. The internal storage for the HP 14-dq6011dx laptop computer is not upgradable, but you may add extra storage either by inserting an SD card into the laptops SD card slot, or attahcing an external USB storage device.
Answered by HP Team
Q: QuestionCan this laptop run the art program Heavypaint AND Paint.net? Thanks
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question about this HP laptop! You would be able to run Paint.net on it both on the site and through the app. This will not run Heavypaint as that is an app for mobile systems like iOS and Android.
Answered by HP Team

Q: QuestionIs flash storage upgradable?
Asked by Edgar.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. The Universal Flash Storage is soldered to the motherboard, however, you can augment storage either by connecting an external SSD or using a flash drive.
Answered by HP Team

Q: QuestionIs it good for editing pics and videos?
Asked by Bocat.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your questions about this HP Laptop! It is good for editing pics and videos if you are using a website to do the processing. If you need to install and use software, this laptop is inadequate for that purpose. A good media laptop should have at least a Core 7-class (or AMD Ryzen 7) processor with at least 16GB of memory and preferably a dedicated video card. HP has models with this hardware in Best Buy stores.
Answered by HP Team

Q: QuestionI have this laptop and hook it up to my monitor which is older. I've never had issues with documents and fonts being too big I and have gone through every scenario, settings. could this have anything to do with the laptop?
Asked by Mscaro3.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question about this HP laptop! I am sorry about your experience with it and your monitor. What is the resolution of the monitor that you are using? Are you using it in duplicate mode, extended desktop mode, or second-screen only mode? You can contact Geek Squad or Best Buy support, who have the knowledge to look into this.
Answered by HP Team

Q: QuestionCan this laptop use to play Roblox
Asked by Roblox.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer You could if you meet all specifications for Roblox but I would get a laptop specific for gaming in this case
Answered by JanineF
Q: QuestionDoes this PC's keyboard have back light for easy recognition in dark rooms?
Asked by Ace.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer No it doesn’t
Answered by JanineF
Q: QuestionCan I keep my email address with gmail?
Asked by Bandit.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer I kept my Gmail address
Answered by JanineF
Q: QuestionDoes it have office software & how long is the license 1 year or lifetime thanks!
Asked by Blaze.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer Yes and I believe it’s for a year
Answered by JanineF
Q: QuestionCan you play gta 5
Asked by Joe65.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer I would personally lean towards a gaming laptop for gta 5
Answered by JanineF
Q: QuestionCan I download FireFox from Microsoft Store, as an app, and use it while keeping S mode? Same question in general, adding Microsoft Store apps? And if keeping S mode, is Edge Browser inncluded and ablie to read pdf files?
Asked by dev.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thanks for your question. You can download Firefox from the Microsoft App Store and keep your laptop in S mode. Microsoft Edge can read PDFs as well.
Answered by HP Team

Q: QuestionCan it dual boot Ubuntu or Puppy Linux, in S mode, or does it need to be taken out of S mode? If taken out of S mode, is dual booting any problem, with drivers, etc.?
Asked by dev.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Yes you can partition the disc and install Linux using a Live USB image. You do not need to opt out of S mode. I want to keep the S Mode so I do not have to worry about my kids installing malware inadvertently when I am not watching them.
Answered by Gaurav
Q: QuestionDoes this come with Windows? If so, what Version?
Asked by Billy.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer Thank you for your question. The 14-dq6014dx laptop comes with the Windows 11 Home in S mode operating system.
Answered by HP Team











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