Questions & Answers

Q: QuestionI ordered a large number of these to prepare for remote learning. Many came with Chrome OS 76 and some with Chrome OS81. None of them will update beyond these OS versions even though the latest stable version is 85. I followed all Google's steps--no luck.

Asked 5 years ago by TechCoordinator.

Q: QuestionCan Roblox and Minecraft be downloaded via the Playstore on this chromebook?

Asked 5 years ago by Anonymous.

• A:Answer Yes you can play Minecraft and Roblox on this Chromebook and they are available from the Google Play store.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan my kids play roblox in this?

Asked 5 years ago by Pat.

• A:Answer This model will not work for Roblox. You will want to get a Windows 10 laptop to play Roblox.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this compatible with the canon PIXMA TS6320 color all in one inkjet printer?

Asked 5 years ago by Em.

• A:Answer We recommend reaching out to Canon's support team to see if your model is compatible with the Chromebook.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I play fortnight on this

Asked 5 years ago by Larson.

• A:Answer This laptop will not work for Fortnite. You will need a gaming laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it come with a built in microphone?

Asked 5 years ago by Defective.

• A:Answer Yes, this Chromebook has a built in microphone.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop read SD card?

Asked 5 years ago by Leo.

• A:Answer Yes

  Answered 5 years ago by iamWilson

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Q: QuestionHave zoom meetings. Can I download the app and how is the zoom performance ???

Asked 5 years ago by arnie.

• A:Answer Yes was for school use

  Answered 5 years ago by Mickey

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Q: QuestionIs the sound system with B&O PLAY, dual speakers? What version and type of USB ports are included and how many

Asked 5 years ago by Curious.

• A:Answer Yes, this Chromebook has B&O PLAY and dual speakers. There are 2 USB 3.1 Gen 1 (Data transfer only) ports and 2 USB 3.1 Type-C Gen 1 on this Chromebook.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you use a DVD or CD on this computer? Can you add on more GB storage?

Asked 5 years ago by Anonymous.

• A:Answer No

  Answered 5 years ago by Mickey

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Q: Questionis this Chromebook Mobile data compatible

Asked 5 years ago by Compatability.

• A:Answer This does not have a SIM card for connection to a cellular network.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes it come with office 360

Asked 5 years ago by jabber.

• A:Answer It will not come with Microsoft Office.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this unit have a disc drive?

Asked 5 years ago by Browneyes.

• A:Answer This laptop does not have a disk drive.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this Chrome Book run zoom?

Asked 5 years ago by Mike.

• A:Answer Yes this can run Zoom.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes Zoom work on this laptop?

Asked 5 years ago by Candikisses.

• A:Answer Yes, you can use Zoom on this Chromebook. To be able to download Zoom on the Chromebook, you need to download the app from the Chrome web store. The easiest way to find it is to Google on the Chrome browser, Zoom for Chromebook. Click on the link for Zoom-Google Chrome (or Chrome Web Store) and select Add to Chrome.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this deceived zoom compatible for school and when does the sale come for this device

Asked 5 years ago by Nicole.

• A:Answer Yes, it's Zoom compatible. Unfortuantely, we don't have any date for when it will go on sale.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you run Adobe Illustrator on this laptop?

Asked 5 years ago by Software.

• A:Answer Because this is a Chromebook, you can only download and run apps that are in the Chrome store. Unfortunately, Adobe Illustrator isn't one of the ones that are available.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow soon can I order the HP touch Chromebook SKU 6199102 for $129?

Asked 5 years ago by JonW.

• A:Answer I would recommend reaching out to the customer service team at Best Buy.

  Answered 5 years ago by HP Team

  
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Q: QuestionRecently bought an Acer chrome book and couldn’t download Netflix. Is it compatible with this chromebook?

Asked 5 years ago by Rivvy.

• A:Answer Yes you can use Netflix on this HP Chromebook.

  Answered 5 years ago by HP Team

  
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