Questions & Answers

Q: QuestionCan a usb keyboard be used like the mouse ? Thanks Walt

Asked 6 months ago by Walt.

• A:Answer It should as you can run it with a second monitor with the laptop lid closed.

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionDoes the warranty is international worldwide

Asked 6 months ago by Warranty.

• A:Answer La garantía internacional hasta donde se la aplicas una vez que registres la conpu y aplica en la tienda que la compres

  Answered 5 months ago by LuisVerified Purchase

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Q: QuestionIs this computer compatible with Adobe Creative Suite

Asked 6 months ago by NItaGirl.

Q: QuestionDoes this have lighted keys?

Asked 6 months ago by Anonymous.

• A:Answer No. The Caps Lock, Number Lock, Power Button, And Volume have a led indicator. The full keyboard is not backlit though.

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionDoes the laptop get charged with the usb-c port

Asked 6 months ago by MP.

• A:Answer Someone said it uses hp power brick still.

  Answered 6 months ago by Anonymous

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Q: Questioncan an additional hdd be added?

Asked 6 months ago by boris.

• A:Answer Not internally.

  Answered 6 months ago by Anonymous

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Q: QuestionWhat type of SSD does it have, a 2.5 inch SSD or an MVMe SSD, if an NVMe SSD what is it's maximum transfer speed (or read speed_bla

Asked 6 months ago by blackbart53.

Q: QuestionWHAT IS THE WARRANTY ?

Asked 6 months ago by Anonymous.

• A:Answer ONE YEAR PER SPECS

  Answered 6 months ago by Jneset

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Q: QuestionIs this an open box laptop? If so, how can I learn more about its history and exact condition.

Asked 6 months ago by Chri2605.

Q: Questiondoes it come loaded with Windows 11? Any other software?

Asked 6 months ago by Software.

• A:Answer Yes, comes with Windows 11 installed.

  Answered 4 months ago by CMJ75Verified Purchase

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Q: QuestionDoes it have a cd / dvd writer ?

Asked 6 months ago by Anonymous.

• A:Answer No. Most modern normal use don't. You'll need an external based drive for most computers going forward as they use to much space and power on laptops. Or at least that's the excuse.

  Answered 6 months ago by Anonymous

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Q: Questiondo all of the hp laptops have finger print buttons

Asked 6 months ago by Jonsey.

• A:Answer No, not even all of the same model. This one, for example, does not appear to have one.

  Answered 6 months ago by luislast

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Q: QuestionCan you draw on the touchscreen?

Asked 7 months ago by Draw.

• A:Answer You could certainly do SOME, basic drawing, but if you mean the subtleties allowed by certain pens and screens, that is another matter.

  Answered 6 months ago by luislast

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Q: QuestionDo you have an HP laptop intel core I5 or AMD Ryzen 5 with backlit keyboard for under $600?

Asked 7 months ago by Chuck.

Q: QuestionDoes this laptop include MS Office?

Asked 6 months ago by PapaG.

• A:Answer No this HP laptop doesn't include MS office and need to purchase separately.

  Answered 6 months ago by DukesTangoVerified Purchase

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Q: QuestionIs the ram upgradable to 32 GB

Asked 7 months ago by Jak.

• A:Answer Officially NOT upgradeable to 32GB. According to the Maintenance Guide at the HP website, this model system will have 2 internal DDR4-3200 memory slots but only supports 16GB, 12GB, or 8GB configuration TOTAL. It ships as 16GB with 1 module installed, but would run faster in dual channel mode with 2x 8GB modules instead. Unfortunately (as is the case with all modern laptops) changing RAM requires a significant disassembly of the case down to motherboard level. I have a recent similar HP system and highly recommend it.

  Answered 7 months ago by Racingmustang

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Q: QuestionDoes a changer come with it?

Asked 7 months ago by jt.

• A:Answer Absolutely a standard charger is included with this new boxed HP laptop. This model does NOT charge from USB-C but uses a barrel style plug.

  Answered 7 months ago by Racingmustang

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Q: QuestionDoes this feature offer keyboard light up?

Asked 7 months ago by Erica.

• A:Answer No. Search for business or gaming laptops--those sometimes have this feature, especially those aimed at gamers, but you won't find it at this price, certainly not on a main brand, possibly on an off-brand.

  Answered 6 months ago by luislast

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Q: QuestionDoes it have a lock

Asked 6 months ago by Anonymous.

• A:Answer If you are talking about a Kensington-type lock, there is no indication of any such. You would see it in the photos. You don't even have to know how to read.

  Answered 6 months ago by luislast

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