“I just picked up this unit on Feb 4th .Today I was adding my Wife Infomation and the screen went blue, I can not turn it off to reboot any suggestions out three ?”
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I'm not tech support but try holding the power button for over 10 seconds and then see if it will restart. If you cannot restart it, you can speak with HP tech support . They are at 1-800-HPINVENT or https://support.hp.com If all of that is unable to get it going, I believe there is a 2 week return window, but check with your local Best Buy.
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