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Your price for this item is $424.99
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Page Showing 221-229 of 229 questions
  • Questioncan webroot be installed on windows10 s mode remotely by geek squad? i saw a review that said it cannot. i am looking to purchase a HP laptop.

    Asked by ritch.

    • Answer Hello, yes, Geek Squad can access your device running Windows 10 S mode through any of the third party Remote Desktop Apps from the Windows Store and they will be able to install any approved Windows software app via that connection. The purpose of Windows S mode is to circumvent needing any additional security downloaded though. If you go to Microsoft Office website and read about Windows 10 S mode you will learn about the safety features they have implemented. Thank you for being an HP customer!

      Answered by HP Team

  • QuestionWhere do I find the serial number for my HP laptop?

    Asked by Dale.

    • Answer Hi Dale, thank you for the question. Your serial number is on the back/bottom of the laptop. There will be a label with the model number, serial number, and build date.

      Answered by HP Team

  • QuestionDoes this laptop come with Microsoft excel word, etc?

    Asked by Amjb11225.

    • Answer No, there are no Microsoft Office products that come with this laptop.

      Answered by HP Team

  • QuestionI just bought mine today and am stressing out. My huion kamvus pro 13 doesn't seem to work? Am I doing something wrong??? What drawing tablets work with the laptop???

    Asked by April.

    • Answer From the information you've given, it's impossible to tell why it doesn't seem to work. It could be a configuration issue with the computer or tablet, a bad cable connecting them, or an actual problem somewhere.

      Answered by HP Team

  • QuestionIs this lap top come with a printer drive installed?

    Asked by Gilbert.

    • Answer Yes, it has basic printer drivers installed. When you install a printer, the computer will grab any updated drivers it needs.

      Answered by HP Team

  • QuestionIs this a good laptop for college student

    Asked by Rae.

    • Answer absolutely

      Answered by Kelvindmoon

  • Questionwould this come with free upgrade to Window 11 when it is release?

    Asked by buyer.

    • Answer HP has given two different answers to this question. In this response it says to refer to the website with the required specifications for Windows 11 to see if it would be compatible. This question is marked as answered by HP 1 month ago. An answer to the same question answered 2 months ago by HP said definitively that this computer would have no problem running Windows 11. So, HP, which is it? Yes, or no. I bought this laptop for my wife based on the answer that said it was compatible with Windows 11. Before I open the box, what is the final answer????????

      Answered by Schroeder

  • Questionwhat is the difference in windows s and windows home

    Asked by ricky.

    • Answer Hello, Ricky. Windows 10 in S Mode means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. Windows 10 Home gives more versatility which allows you to download software and use any web browser, i.e. Chrome or FireFox. You can switch out of S Mode for free. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by HP Team

  • QuestionWhat Ethernet card does this have (brand and model)?

    Asked by PotentialOwner.

    • Answer @HP Team. I know it is not listed. If it was I wouldn't be here asking the question. I also know that it is integrated into the motherboard. That doesn't negate having a brand and model. Your reference to 2.4GHz and 5GHz is WiFi. Which I asked nothing about. Please be helpful and find me the Ethernet controller brand and model.

      Answered by PotentialOwner