Questions & Answers

Q: QuestionCan I get Alexa loaded on this?

Asked 5 years ago by rail8.

• A:Answer Yes, you can download the Alexa app through the Microsoft Store.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the I number?

Asked 5 years ago by Anonymous.

• A:Answer This computer does not have the Intel i series processor. The AMD Ryzen 5 processor is installed on this computer.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat stylus would you recommend for this laptop?

Asked 4 years ago by Roo.

• A:Answer Thanks for asking. This laptop does not work with active styluses. You can use a passive stylus with it.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhen will it be in stock?

Asked 5 years ago by Anonymous.

Q: QuestionCan you edit video in 4k?

Asked 5 years ago by Pilot.

• A:Answer You will need to look at a model with a dedicated graphics card to edit 4K video's. Editing 4K is extremely demanding, and your best option would be a budget gaming laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptod run League of legends?

Asked 5 years ago by Joma.

• A:Answer Hello. Yes, this laptop meets the recommended requirements to play League of Legends.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat intrigued graphics does it bring from amd? Vega 8?

Asked 5 years ago by Juni.

• A:Answer Hi Juni! The computer features AMD Radeon™ Vega 8 integrated Graphics.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan we fold the laptop and can be used in tablet mode?

Asked 5 years ago by Anonymous.

• A:Answer Great question ---. Unfortunately, the 15-gw0035dx does not support being folded. Try looking into the HP Pavilion x360, HP Envy x360, or HP Spectre x360 series models if you prefer a model that can be folded and used in tablet mode.

  Answered 5 years ago by HP Team

  
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Q: Question1) the ram memory with how many slots is occupied? can the ram memory capacity be expanded? and 2) what GPU do you have?

Asked 5 years ago by Cristianj330.

• A:Answer The laptop has dual memory slots. This model comes configured with a 4GB and 8GB module in the 2 slots. Yes the memory can be expanded. This laptop has the AMD Ryzen™ 5 3500U (2.1 GHz base clock, up to 3.7 GHz max boost clock, 4 MB L3 cache, 4 cores) with integrated AMD Radeon™ Graphics.

  Answered 5 years ago by HP Team

  
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Q: QuestionWill Roblox work well on this computer?

Asked 5 years ago by Jessie.

• A:Answer Yes, this laptop will run Roblox without any issues.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the purchase include a charger?

Asked 5 years ago by woog.

• A:Answer Yes, this laptop comes with a 45 W Smart AC power adapter.

  Answered 5 years ago by HP Team

  
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Q: QuestionVirus protection?

Asked 5 years ago by Jenn.

• A:Answer Windows 10 has built in antivirus that works very well.

  Answered 5 years ago by HP Team

  
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Q: Questionis the HDD upgradable

Asked 5 years ago by Anonymous.

• A:Answer Yes, the hard drive is upgradeable.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this run Adobe After Effects 2020?

Asked 5 years ago by Ellie.

• A:Answer You need a computer with at least Intel i5 or AMD Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this have a backlit keyboard?

Asked 5 years ago by Melissa.

• A:Answer No, this laptop does not have a backlit keyboard.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop run lightburn software

Asked 5 years ago by Warriorhook.

• A:Answer Yes, this laptop can support the Lightburn software. But you would need to switch out of the S Mode, so you can install the software. It is free to do. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered 5 years ago by HP Team

  
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Q: Questionis it fast enough to do video editing and graphic design

Asked 5 years ago by Godson1.

• A:Answer This laptop can handle graphic design and video editing. We do recommend looking at the software you intend to use.

  Answered 5 years ago by HP Team

  
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Q: Question1. Does it support 4K 60Hz external display output? 2. Does it support HW Video decoding including VP9?

Asked 5 years ago by itkwon.

• A:Answer Hi. No, the HDMI 1.4b does not support 4K @ 60Hz it only supports it up to 30Hz. Yes AMD Ryzen processors support VP9.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs it powerful enough to run adobe suite?

Asked 5 years ago by Cory.

• A:Answer You can run Adobe software on this laptop.

  Answered 5 years ago by HP Team

  
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