Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 1TB HDD + 128GB SSD - Natural Silver
Brand: HP
SKU: 6422494
Price: 509.99 USD
Rating: 4.6 (268 reviews)

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 1TB HDD + 128GB SSD - Natural Silver

Model:: 15-gw0035dx; |
SKU:: 6422494

User rating, 4.6 out of 5 stars with 268 reviews.

Highly rated by customers for:

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QuestionIs this a good laptop for gaming?
Asked 5 years ago by Nat2020.
- Answer Yes you can do casual gaming with this laptop. It has great specs, but lacks a dedicated graphics processing unit for most higher end pc games. While you can play some games on any computer, modern games like Minecraft, Fortnite and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU) for PC gaming.
  Answered 5 years ago by HP Team
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QuestionThis computer comes with Windows 10 in S Mode. Microsoft seems to say that to use non-S Mode apps you can only use 32-bit versions, not 64-bit apps. Is this right? To use Photoshop it would have to be in 32-bit format?
Asked 5 years ago by Chroma.
- Answer The only way to use non Microsoft Store apps is to switch the laptop out of S mode. This can be done for free in the settings.
  Answered 5 years ago by HP Team
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QuestionWhat is the battery life
Asked 5 years ago by bakersrunn.
- Answer The battery life can last up 7 hours and 45 minutes.
  Answered 5 years ago by HP Team
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QuestionIs there a DVD/CD burner/ player in this unit?
Asked 5 years ago by Sparky.
- Answer No, this model does not have a built-in DVD drive. You can however use an external USB DVD drive. Here is an example of one: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919
  Answered 5 years ago by HP Team
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QuestionUnder product specification, it mentions that this laptop has a 3rd gen Ryzen 5 cpu which would be the 4500U, but when shown the cpu model number it says 3500U. Is this a mistake, or is the cpu in this laptop the 3500U?
Asked 5 years ago by Consumer.
- Answer According to HP, this laptop has the AMD Ryzen 5 3500U (2.1 GHz base clock, up to 3.7 GHz max boost clock, 4 MB L3 cache, 4 cores) processor.
  Answered 5 years ago by HP Team
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Questionthe window can be configured in Spanish
Asked 5 years ago by Jvasquezm.
- Answer Yes, you can select the language that you want when you set up the laptop. You can also set up a 2nd keyboard input as Spanish. Here is more information: https://support.microsoft.com/en-us/help/4027670/windows-10-add-and-switch-input-and-display-language-preferences
  Answered 5 years ago by HP Team
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Questionwhat is the weight for this?
Asked 5 years ago by rinks.
- Answer This laptop weighs 3.99 pounds.
  Answered 5 years ago by HP Team
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QuestionDoes the dual storage configuration of the 1 TB 5400 rpm SATA HDD(4b) 128 GB PCIe® NVMe™ M.2 SSD appear as one drive (c) or as two (c and d) in file explorer?
Asked 5 years ago by Anonymous.
- Answer The C: drive will be the 128 GB solid state drive where the operating system will be. The D: drive will be the 1 TB.
  Answered 5 years ago by HP Team
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Questionthe product is brand new?
Asked 5 years ago by elpuntorojo.
- Answer This is a brand new laptop.
  Answered 5 years ago by HP Team
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QuestionMaximum RAM that can be installed?
Asked 5 years ago by Johno.
- Answer An authorized service provider can upgrade this computer to 16GB of RAM.
  Answered 5 years ago by HP Team
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QuestionMicrosoft Office included with this CPU or is it an add on?
Asked 5 years ago by Windows.
- Answer There is a 30 day trial of Microsoft Office, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this computer to save $20 on Microsoft Office.
  Answered 5 years ago by HP Team
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Showing 101-111 of 111 questions

Questions & Answers

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 1TB HDD + 128GB SSD - Natural Silver

Q: QuestionIs this a good laptop for gaming?

Q: QuestionThis computer comes with Windows 10 in S Mode. Microsoft seems to say that to use non-S Mode apps you can only use 32-bit versions, not 64-bit apps. Is this right? To use Photoshop it would have to be in 32-bit format?

Q: QuestionWhat is the battery life

Q: QuestionIs there a DVD/CD burner/ player in this unit?

Q: QuestionUnder product specification, it mentions that this laptop has a 3rd gen Ryzen 5 cpu which would be the 4500U, but when shown the cpu model number it says 3500U. Is this a mistake, or is the cpu in this laptop the 3500U?

Q: Questionthe window can be configured in Spanish

Q: Questionwhat is the weight for this?

Q: QuestionDoes the dual storage configuration of the 1 TB 5400 rpm SATA HDD(4b) 128 GB PCIe® NVMe™ M.2 SSD appear as one drive (c) or as two (c and d) in file explorer?

Q: Questionthe product is brand new?

Q: QuestionMaximum RAM that can be installed?

Q: QuestionMicrosoft Office included with this CPU or is it an add on?

Top Rated

QuestionIs this a good laptop for gaming?

QuestionThis computer comes with Windows 10 in S Mode. Microsoft seems to say that to use non-S Mode apps you can only use 32-bit versions, not 64-bit apps. Is this right? To use Photoshop it would have to be in 32-bit format?

QuestionWhat is the battery life

QuestionIs there a DVD/CD burner/ player in this unit?

QuestionUnder product specification, it mentions that this laptop has a 3rd gen Ryzen 5 cpu which would be the 4500U, but when shown the cpu model number it says 3500U. Is this a mistake, or is the cpu in this laptop the 3500U?

Questionthe window can be configured in Spanish

Questionwhat is the weight for this?

QuestionDoes the dual storage configuration of the 1 TB 5400 rpm SATA HDD(4b) 128 GB PCIe® NVMe™ M.2 SSD appear as one drive (c) or as two (c and d) in file explorer?

Questionthe product is brand new?

QuestionMaximum RAM that can be installed?

QuestionMicrosoft Office included with this CPU or is it an add on?