“The WiFi seems to only work if i am in the same room as the WiFi box but we don’t have this issue with any other devices in the house. Is there a setting to make WiFi work better on this laptop or is it defective?”
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your wifi may need upgrading. Im on a 5g wifi router thats fairly new and i haven't had distance/signal issues with my laptop. Im going to guess that if you are.. its a router related issue... look into that first ideally. So far so good with me.
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