Questions & Answers
- Model:
- 15-EF0023DX
- |
- SKU:
- 6403436
Q: QuestionAm I forced to use Windows 10 in S mode? Can I get out of S mode without reducing performance?
Asked by Law.
- A:Answer For those that didn't read the specifications of this computer... it ships with "Windows 10 Home in S Mode". S Mode is a somewhat simplified version of Windows 10 Home. It requires that all applications are purchased via the Microsoft Store (similar to the Apple App Store or Android Google Play Store), and that means you can not directly install apps that you may have purchased elsewhere. They promote this as a security measure to help prevent the installation of malware. Also S Mode exclusively uses the Microsoft Edge browser and the Bing search engine and you can not change it. Again they say this is to enhance security. I can see it arguably desirable on a very low powered machine but they purport it is for school systems and the like to control what is installed (which is absurd as that can be controlled with existing Windows technologies used in business called Active Directory). It can be switched out of S mode, but i suspect there will be lots of unhappy people buying this and finding that they need to purchase new version of the application software which they thought they already had bought. Good luck!
Answered by Pickle
Q: QuestionDoes this laptop have a webcam built in for zoom?
Asked by Lyn.
- A:Answer This model does have a HP TrueVision HD webcam with an integrated dual array digital microphone, it will work great for Zoom.
Answered by HP Team

Q: QuestionIs this computer good for photo editing?
Asked by Sek.
- A:Answer Yes it is powerful enough for photo editing but note that it ships with Windows 10 Home is S Mode which means you have to purchase your apps from the Micsoft store unless you switch it out of S mode. I am saying that may find that the photo editing software that you may already own can not be installed unless you make the switch. Also note that it comes with a relatively small 256gb solid state disk drive. Fast, but small... what i would consider to be too small for most photo obsessed people... but of course you can always connect and external USB drive for additional storage or replace the internal with one that has more capacity. Good luck
Answered by Pickle
Q: QuestionHow would switching Windows S to Windows Home affect performance of this computer? I need to use chrome, but do not want to compromise performance.
Asked by Tweeters.
- A:Answer That performance warning is only there so that if you install something that hits performance you can't come back and say "this performs like crap." Well, they warned you, but take it with a grain of salt, they don't put heavy hitters in the app store. Switch out of Windows S, you'll be happy you can install things like Chrome, and there is a very small chance you will see any performance changes as a result.
Answered by ITGuyFromWY
Q: QuestionI need a computer school (masters program lots of writing), to pay my bills, shop on the internet and watch HULU or Netflix is this a good choice for my needs. Im tired of researching computers Im just ready to buy. Thanks in advance
Asked by Toya.
- A:Answer This will be more than sufficient. It will be fast and powerful - able to run most software and support heavy multitasking.
Answered by HP Team

Q: QuestionAMD Ryzen™ 5 3500U. Would this be considered the same as an an i5 processor?
Asked by Keilor.
- A:Answer The AMD Ryzen 5 processor performs very similarly to the i5 processor.
Answered by HP Team

Q: QuestionCan this run the Sims 4 or Minecraft?
Asked by Stephanie.
- A:Answer Yes, this computer can run Sims 4. I recently purchased it and have played Sims on it consistently for the 4 or 5 days with no issue. I don’t play Minecraft so I cannot verify that.
Answered by RecentPurchaser
Q: QuestionDoes this model hav3 a backlit keyboard?
Asked by Mom.
- A:Answer No, this doesn't have a backlit keyboard.
Answered by CommunityAnswer
Q: QuestionDoes this unit have a cd/dvd drive?
Asked by Tim.
- A:Answer No it does not, but you can use an external USB DVD drive.
Answered by HP Team

Q: QuestionI'm I able to hook an ethernet cable up to this laptop?
Asked by Anonymous.
- A:Answer You would have to get an adapter - USB-C to RJ45 for ethernet.
Answered by HP Team

Q: QuestionI ORDERED A MONITOR WITH THIS LAPTOP. WHAT CORD WILL BE NEEDED TO ATTACH TO THE MONITOR
Asked by CUSTOMER.
- A:Answer Whether you need to buy a cable to connect it is going to depend on what monitor you ordered. If it comes with an HDMI cable, then you're all set and you don't need to buy anything. If the monitor comes with a VGA cable, you'll need a VGA to HDMI adapter.
Answered by HP Team

Q: QuestionWill this laptop connect to 5g wifi
Asked by MSmith.
- A:Answer The HP Laptop - 15-ef0023dx can connect to 2.4 and 5 GHz WiFi networks.
Answered by HP Team

Q: QuestionI see the webcam described as "HD", but I'm wondering the actual resolution, 720? 1080?
Asked by SpokaneMan.
- A:Answer It would be 720p.
Answered by HP Team

Q: QuestionWill my HP Envy and Canon printers be compatible with this computer?
Asked by Pat.
- A:Answer Yes, as long as they're compatible with a Windows 10 operating system.
Answered by HP Team

Q: QuestionWhat does touch screen mean?
Asked by Vince.
- A:Answer Touch screen means that you can use touch and even gestures on the screen as a control to select, move, and more. You can use the screen like a smartphone, or never use the touch feature at all and choose to primarily use the touchpad on the keyboard deck or even a separate mouse.
Answered by HP Team

Q: QuestionHow do I download google apps on this laptop?
Asked by Ke20.
- A:Answer You will need to switch the laptop to full Windows 10 Home in the settings. This can be done for free. By default this model comes with Windows 10 in S mode, which limits you to installing programs from the Windows app store.
Answered by HP Team

Q: Questionhow long does the battery last while being used?
Asked by mike.
- A:Answer Here are the details: Battery life: Up to 9 hours and 15 minutes (video playback) Up to 8 hours (wireless streaming)
Answered by HP Team

Q: QuestionIs this hp laptop have built in Wifi???
Asked by Anonymous.
- A:Answer yes it has wifi ac...backwards compatible with all wireless connections. also built-in blutooth
Answered by tony
Q: QuestionBest way to clean the screen??
Asked by dpX98.
- A:Answer To clean smudges from the LCD screen, choose a non-abrasive cloth or towel. Turn off the computer and disconnect the power cable. Wipe the screen gently with a soft, dry cloth. If any marks remain, moisten the cloth with LCD cleaner, and then gently stroke the cloth across the display in one direction, moving from top to bottom. If you are cleaning the screen of a notebook PC, be sure the LCD screen is dry before closing it or using the computer.
Answered by HP Team

Q: QuestionWill this computer run Amazon Prime video and can I download movies from Prime to computer like I do Netflix? I'm hesitant with windows 10 S about performing this task.
Asked by Ladeepainter.
- A:Answer Yes you can. Also you can easily switch out of S mode in Windows 10. Here's how do to it: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
Answered by HP Team

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