Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6403436
Price: 539.99 USD
Rating: 4.4 (2142 reviews)

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD

Model:: 15-EF0023DX; |
SKU:: 6403436

User rating, 4.4 out of 5 stars with 2142 reviews.

Highly rated by customers for:

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QuestionAm I forced to use Windows 10 in S mode? Can I get out of S mode without reducing performance?
Asked 5 years ago by Law.
- Answer For those that didn't read the specifications of this computer... it ships with "Windows 10 Home in S Mode". S Mode is a somewhat simplified version of Windows 10 Home. It requires that all applications are purchased via the Microsoft Store (similar to the Apple App Store or Android Google Play Store), and that means you can not directly install apps that you may have purchased elsewhere. They promote this as a security measure to help prevent the installation of malware. Also S Mode exclusively uses the Microsoft Edge browser and the Bing search engine and you can not change it. Again they say this is to enhance security. I can see it arguably desirable on a very low powered machine but they purport it is for school systems and the like to control what is installed (which is absurd as that can be controlled with existing Windows technologies used in business called Active Directory). It can be switched out of S mode, but i suspect there will be lots of unhappy people buying this and finding that they need to purchase new version of the application software which they thought they already had bought. Good luck!
  Answered 5 years ago by Pickle
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QuestionDoes this laptop have a webcam built in for zoom?
Asked 5 years ago by Lyn.
- Answer This model does have a HP TrueVision HD webcam with an integrated dual array digital microphone, it will work great for Zoom.
  Answered 5 years ago by HP Team
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QuestionIs this computer good for photo editing?
Asked 5 years ago by Sek.
- Answer Yes it is powerful enough for photo editing but note that it ships with Windows 10 Home is S Mode which means you have to purchase your apps from the Micsoft store unless you switch it out of S mode. I am saying that may find that the photo editing software that you may already own can not be installed unless you make the switch. Also note that it comes with a relatively small 256gb solid state disk drive. Fast, but small... what i would consider to be too small for most photo obsessed people... but of course you can always connect and external USB drive for additional storage or replace the internal with one that has more capacity. Good luck
  Answered 5 years ago by Pickle
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QuestionHow would switching Windows S to Windows Home affect performance of this computer? I need to use chrome, but do not want to compromise performance.
Asked 5 years ago by Tweeters.
- Answer That performance warning is only there so that if you install something that hits performance you can't come back and say "this performs like crap." Well, they warned you, but take it with a grain of salt, they don't put heavy hitters in the app store. Switch out of Windows S, you'll be happy you can install things like Chrome, and there is a very small chance you will see any performance changes as a result.
  Answered 5 years ago by ITGuyFromWY
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QuestionI need a computer school (masters program lots of writing), to pay my bills, shop on the internet and watch HULU or Netflix is this a good choice for my needs. Im tired of researching computers Im just ready to buy. Thanks in advance
Asked 5 years ago by Toya.
- Answer This will be more than sufficient. It will be fast and powerful - able to run most software and support heavy multitasking.
  Answered 5 years ago by HP Team
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QuestionAMD Ryzen™ 5 3500U. Would this be considered the same as an an i5 processor?
Asked 5 years ago by Keilor.
- Answer The AMD Ryzen 5 processor performs very similarly to the i5 processor.
  Answered 5 years ago by HP Team
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QuestionCan this run the Sims 4 or Minecraft?
Asked 5 years ago by Stephanie.
- Answer Yes, this computer can run Sims 4. I recently purchased it and have played Sims on it consistently for the 4 or 5 days with no issue. I don’t play Minecraft so I cannot verify that.
  Answered 5 years ago by RecentPurchaser
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QuestionDoes this model hav3 a backlit keyboard?
Asked 5 years ago by Mom.
- Answer No, this doesn't have a backlit keyboard.
  Answered 5 years ago by CommunityAnswer
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QuestionDoes this unit have a cd/dvd drive?
Asked 5 years ago by Tim.
- Answer No it does not, but you can use an external USB DVD drive.
  Answered 5 years ago by HP Team
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QuestionI'm I able to hook an ethernet cable up to this laptop?
Asked 5 years ago by Anonymous.
- Answer You would have to get an adapter - USB-C to RJ45 for ethernet.
  Answered 5 years ago by HP Team
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QuestionI ORDERED A MONITOR WITH THIS LAPTOP. WHAT CORD WILL BE NEEDED TO ATTACH TO THE MONITOR
Asked 5 years ago by CUSTOMER.
- Answer Whether you need to buy a cable to connect it is going to depend on what monitor you ordered. If it comes with an HDMI cable, then you're all set and you don't need to buy anything. If the monitor comes with a VGA cable, you'll need a VGA to HDMI adapter.
  Answered 5 years ago by HP Team
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QuestionWill this laptop connect to 5g wifi
Asked 5 years ago by MSmith.
- Answer The HP Laptop - 15-ef0023dx can connect to 2.4 and 5 GHz WiFi networks.
  Answered 5 years ago by HP Team
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QuestionI see the webcam described as "HD", but I'm wondering the actual resolution, 720? 1080?
Asked 5 years ago by SpokaneMan.
- Answer It would be 720p.
  Answered 5 years ago by HP Team
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QuestionWill my HP Envy and Canon printers be compatible with this computer?
Asked 5 years ago by Pat.
- Answer Yes, as long as they're compatible with a Windows 10 operating system.
  Answered 5 years ago by HP Team
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QuestionWhat does touch screen mean?
Asked 5 years ago by Vince.
- Answer Touch screen means that you can use touch and even gestures on the screen as a control to select, move, and more. You can use the screen like a smartphone, or never use the touch feature at all and choose to primarily use the touchpad on the keyboard deck or even a separate mouse.
  Answered 5 years ago by HP Team
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QuestionHow do I download google apps on this laptop?
Asked 5 years ago by Ke20.
- Answer You will need to switch the laptop to full Windows 10 Home in the settings. This can be done for free. By default this model comes with Windows 10 in S mode, which limits you to installing programs from the Windows app store.
  Answered 5 years ago by HP Team
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Questionhow long does the battery last while being used?
Asked 5 years ago by mike.
- Answer Here are the details: Battery life: Up to 9 hours and 15 minutes (video playback) Up to 8 hours (wireless streaming)
  Answered 5 years ago by HP Team
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QuestionIs this hp laptop have built in Wifi???
Asked 5 years ago by Anonymous.
- Answer yes it has wifi ac...backwards compatible with all wireless connections. also built-in blutooth
  Answered 5 years ago by tony
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QuestionBest way to clean the screen??
Asked 5 years ago by dpX98.
- Answer To clean smudges from the LCD screen, choose a non-abrasive cloth or towel. Turn off the computer and disconnect the power cable. Wipe the screen gently with a soft, dry cloth. If any marks remain, moisten the cloth with LCD cleaner, and then gently stroke the cloth across the display in one direction, moving from top to bottom. If you are cleaning the screen of a notebook PC, be sure the LCD screen is dry before closing it or using the computer.
  Answered 5 years ago by HP Team
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QuestionWill this computer run Amazon Prime video and can I download movies from Prime to computer like I do Netflix? I'm hesitant with windows 10 S about performing this task.
Asked 5 years ago by Ladeepainter.
- Answer Yes you can. Also you can easily switch out of S mode in Windows 10. Here's how do to it: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
  Answered 5 years ago by HP Team
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Questions & Answers

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD

Q: QuestionAm I forced to use Windows 10 in S mode? Can I get out of S mode without reducing performance?

Q: QuestionDoes this laptop have a webcam built in for zoom?

Q: QuestionIs this computer good for photo editing?

Q: QuestionHow would switching Windows S to Windows Home affect performance of this computer? I need to use chrome, but do not want to compromise performance.

Q: QuestionI need a computer school (masters program lots of writing), to pay my bills, shop on the internet and watch HULU or Netflix is this a good choice for my needs. Im tired of researching computers Im just ready to buy. Thanks in advance

Q: QuestionAMD Ryzen™ 5 3500U. Would this be considered the same as an an i5 processor?

Q: QuestionCan this run the Sims 4 or Minecraft?

Q: QuestionDoes this model hav3 a backlit keyboard?

Q: QuestionDoes this unit have a cd/dvd drive?

Q: QuestionI'm I able to hook an ethernet cable up to this laptop?

Q: QuestionI ORDERED A MONITOR WITH THIS LAPTOP. WHAT CORD WILL BE NEEDED TO ATTACH TO THE MONITOR

Q: QuestionWill this laptop connect to 5g wifi

Q: QuestionI see the webcam described as "HD", but I'm wondering the actual resolution, 720? 1080?

Q: QuestionWill my HP Envy and Canon printers be compatible with this computer?

Q: QuestionWhat does touch screen mean?

Q: QuestionHow do I download google apps on this laptop?

Q: Questionhow long does the battery last while being used?

Q: QuestionIs this hp laptop have built in Wifi???

Q: QuestionBest way to clean the screen??

Q: QuestionWill this computer run Amazon Prime video and can I download movies from Prime to computer like I do Netflix? I'm hesitant with windows 10 S about performing this task.

QuestionAm I forced to use Windows 10 in S mode? Can I get out of S mode without reducing performance?

QuestionDoes this laptop have a webcam built in for zoom?

QuestionIs this computer good for photo editing?

QuestionHow would switching Windows S to Windows Home affect performance of this computer? I need to use chrome, but do not want to compromise performance.

QuestionI need a computer school (masters program lots of writing), to pay my bills, shop on the internet and watch HULU or Netflix is this a good choice for my needs. Im tired of researching computers Im just ready to buy. Thanks in advance

QuestionAMD Ryzen™ 5 3500U. Would this be considered the same as an an i5 processor?

QuestionCan this run the Sims 4 or Minecraft?

QuestionDoes this model hav3 a backlit keyboard?

QuestionDoes this unit have a cd/dvd drive?

QuestionI'm I able to hook an ethernet cable up to this laptop?

QuestionI ORDERED A MONITOR WITH THIS LAPTOP. WHAT CORD WILL BE NEEDED TO ATTACH TO THE MONITOR

QuestionWill this laptop connect to 5g wifi

QuestionI see the webcam described as "HD", but I'm wondering the actual resolution, 720? 1080?

QuestionWill my HP Envy and Canon printers be compatible with this computer?

QuestionWhat does touch screen mean?

QuestionHow do I download google apps on this laptop?

Questionhow long does the battery last while being used?

QuestionIs this hp laptop have built in Wifi???

QuestionBest way to clean the screen??

QuestionWill this computer run Amazon Prime video and can I download movies from Prime to computer like I do Netflix? I'm hesitant with windows 10 S about performing this task.