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Page Showing 1-20 of 110 questions
  • QuestionHow long is the battery life of this HP laptop?

    • Answer The battery life of this HP laptop is up to 12.5 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of storage does this HP laptop have?

    • Answer This HP laptop uses a PCIe NVMe SSD.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this laptop have a touchscreen?

    • Answer Yes, this laptop has an HD touchscreen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much RAM does this HP laptop come with?

    • Answer This HP laptop has 16GB of LPDDR5 RAM.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of graphics card does this HP laptop use?

    • Answer This HP laptop utilizes AMD Radeon graphics.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this HP laptop have a backlit keyboard?

    • Answer No, this HP laptop does not have a backlit keyboard.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this device support dual monitors through the UCB-C port?

    Asked by Mdonovan.

    • Answer Thanks for your question. The USB C port on this modle only suppors data trasfer. It will not support a display.

      Answered by HP Team

  • QuestionIs the memory upgradeable?

    Asked by Muddy1208.

    • Answer Thank you for the question. The memory in the HP 15-fc0245dx is soldered and not upgradeable.

      Answered by HP Team

  • QuestionDoes this have Microsoft office

    Asked by Jackie.

    • Answer Yes, it comes with Microsoft Office 360. I didn't want to use 360 so I uninstalled it and downloaded Office 2024.

      Answered by Rrese

  • QuestionIs the storage upgradeable?

    Asked by Muddy1208.

    • Answer Thank you for the question. The 256GB SSD is upgradeable. We recommend that it be performed by a professional technician.

      Answered by HP Team

  • QuestionIs this laptop made to be sturdy?

    Asked by Student.

    • Answer Thank you for the question. Yes. HP conducts hundreds of various tests to ensure the reliability and performance of its products. Laptops are tested for durability by simulating accidental drops and impacts and undergo extreme temperature and workload tests to ensure they can handle demanding conditions. Hinges are opened and closed thousands of times to simulate years of us and are subjected to pressure to check resistance against cracking or loosening. HP laptops are designed with longevity and reliability in mind.

      Answered by HP Team

  • QuestionHow good is the picture quality?

    Asked by Catzrule.

    • Answer Very clear

      Answered by JanetM

  • Questioni got this laptop but it does not have a touch screen, what should i do?

    Asked by Wow563487.

    • Answer Thank you for reaching out. The HP 15-fc0245dx has a touch screen. It could be disabled. You can enable the touch function by Pressing the Windows button + X and selecting device manager. Go to Human Interface Devices, then Touch Screen, then click "enable". If this does not work, it could be a hardware failure, in which case you want to contact Best Buy to arrange for an exchange, or you can contact HP Support to assist.

      Answered by HP Team

  • QuestionCan you burn CDs with this laptop?

    Asked by William.

    • Answer Hi there, William. Thank you for your question! This HP laptop (model: 15-fc0245dx) does not come with a built-in CD drive, so is not able to burn CDs out of the box. You can purchase an external CD/DVD burner that can be plugged in via USB to add this functionality to this laptop.

      Answered by HP Team

  • Questionwhat year was this made?

    Asked by Muddy1208.

    • Answer Thank you for your question. The 15-fc0245dx laptop was released in 2025.

      Answered by HP Team

  • QuestionDoes this laptop come with Microsoft word installed?

    Asked by Willa.

    • Answer Greetings and thanks for asking. The HP 15-fc0245dx touchscreen laptop comes with a 30-day trial version of Microsoft Office 365. To turn that trial version into a full version, you will need to separately purchase a product key for either a subscription to Microsoft 365 Personal or Microsoft 365 Family, or for a version of Office 2024.

      Answered by HP Team

  • QuestionCan you use a pen with this laptop?

    Asked by Mamba.

    • Answer Hello and thank you for asking. The HP 15-fc0245dx touch screen laptop computer can use any pen or stylus that is compatible with MIcrosoft Pen Protocol (MPP) 2.0, and many are available at Best Buy for purchase.

      Answered by HP Team

  • QuestionCan you connect a mouse to this laptop for use?

    Asked by Photoart.

    • Answer Thank you for the question. Yes, you can connect a wired or wireless mouse if you prefer that to the integrated trackpad.

      Answered by HP Team

  • QuestionDoes this laptop have a 360 degree hinge display, basically doubling as a tablet?

    Asked by Zav.

    • Answer No

      Answered by SteveW