“Hp tech support told me it could be the hardware..i was not able to keep my hard wire connected wifi was turned completely off. It stayed for secs to a few mins maybe 5 then disconnected new modem..cable cord cat 6 and 3.0 Ethernet adapter best essential”
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Hello, and thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this Q&A forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances and solutions.
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