Questions & Answers
- Model:
- 8L707UA#ABA
- |
- SKU:
- 6550428
Q: QuestionI can’t get my laptop to come on. The light near the charging port blinks 3 times and nothing?
Asked by DianaR.
- A:Answer Hello there! The Questions & Answers section is not meant for post-sale technical support so it is highly recommended that you speak to HP Support or Best Buy's Geek Squad to help troubleshoot your laptop. We hope this helps you get in the right direction!
Answered by HP Team

Q: QuestionI bought this for my wife. She is having trouble setting it up.Can the Geek squad help her?
Asked by JohnV.
- A:Answer They can set it up in less than a day. It helps if you have an appointment.
Answered by JoesphB
Q: QuestionHello, my dog has chewed up my charger and I would like to buy a replacement, what type of charger is it
Asked by PB.
- A:Answer I am sorry to hear about your charger! You will need an HP 45 W Smart AC power adapter.
Answered by HP Team

Q: QuestionDoes the computer I'm thinking of buying have a wireless antennae? It is the HP15.6" touch screen Laptop-Intel Core i3- 8GB memory-256GB SSD-Natural Silver.
Asked by Lynn9627.
- A:Answer Do not but this machine.
Answered by ESPurchaser
Q: QuestionDoes this laptop have a lighted keyboard?
Asked by Gem.
- A:Answer No it doesn't
Answered by ace3
Q: QuestionCan this laptop connect to two external monitors for a total of three?
Asked by Vance.
- A:Answer I have connected one external Monitor so far
Answered by ConcetinaF
Q: Questionis the keyboard lighted
Asked by Anonymous.
- A:Answer No, keyboard is not lighted
Answered by RonaldC
Q: QuestionCan cds and dvd play on this computer?
Asked by Anonymous.
- A:Answer No, you would have to use an external cd/dvd drive.
Answered by RonaldC
Q: QuestionWhat type/Brand of wireless mouse will work on this Laptop?
Asked by Greg.
- A:Answer Wireless, or usb (or usb-c)
Answered by CassandraB
Q: Questioncan i improve the ram?
Asked by vice.
- A:Answer If HP doesn't provide instructions on how to do this, you can usually find it on YouTube. Be aware, however, that on most consumer laptops (as opposed to those made for business), an authorized technician must be used for any upgrade, or the warranty will be voided.
Answered by luislast
Q: QuestionCan I connect a wireless mouse to it?
Asked by Jake.
- A:Answer Yes, you can connect a wired or wireless mouse to this laptop.
Answered by HP Team

Q: QuestionWill this be good to play Roblox on,and edit YouTube videos?
Asked by Jake.
- A:Answer Perfect for both work and play. You can edit videos and enjoy YouTube.
Answered by CharlotteG
Q: QuestionCan storage be increased?
Asked by MaeBelle.
- A:Answer You can buy a bigger SSD drive and pay for it to be installed.
Answered by CassandraB
Q: QuestionIs this good for photoshop?
Asked by Anonymous.
- A:Answer I use paint-shop pro and Topaz photo but I don't see why it would have any problem with photoshop.
Answered by Harry
Q: QuestionIs the cricut design space app (computer version, NOT mobile version) compatible with this laptop?
Asked by Mich.
- A:Answer I don’t know, don’t use that. Also, this laptop is for a gift. The app should be able to tell you.
Answered by KimberH
Q: QuestionCan I use this laptop for college purposes?
Asked by AS.
- A:Answer totally
Answered by WilsonGerardoWongLama
Q: QuestionDoes the laptop come with cd writer
Asked by Anonymous.
- A:Answer no, but you can use an external cd writer
Answered by WilsonGerardoWongLama
Q: QuestionWhat else do I need to purchase to be fully operational when I buy a new HP
Asked by Mick.
- A:Answer Nothing
Answered by Lynn
Q: QuestionDoes this laptop come with Microsoft Office?
Asked by Higs.
- A:Answer No you would have to buy it separately, and I believe it is also a subscription.
Answered by Anonymous
Q: QuestionWill you transfer all info such as Favorites and Bookmark to new PC for me ?
Asked by Paul.
- A:Answer Best Buy will perform this, for a fee.
Answered by luislast
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