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No, that's not true, This laptop does not have touchscreen at all if you go into system settings it tells you not pen or touch compatible. It says it is on the box but it's not. I just took mine back and bought the Asus Zen and I know that one has touchscreen because I ordered it at the store.
Sorry, there was a problem. Please try again later.Hi Jason. Thanks for your question. If you are having issues with the touchscreen on your HP - 15.6" Touch-screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver which is model # 15-dw3013dx, I suggest that you contact HP support at https://support.hp.com. You can also reach them by phone at 1-800-474-6836.
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