Questions & Answers
- Model:
- 15-dy2702dx
- |
- SKU:
- 6510528
Highly rated by customers for: Touch Screen, Speed, Ease of use
Page Showing 21-40 of 280 questions
Q: QuestionWhat is S mode ?
Asked by Anonymous.
- A:Answer It's a special high security suite of settings for Windows. The most obvious thing you'd see is that you can only download and install software from the Windows store.
Answered by HP Team

Q: QuestionWhat digital pen is this compatible with?
Asked by JB25.
- A:Answer Hello. Thanks for your question. You can use a passive stylus with this HP laptop.
Answered by HP Team

Q: QuestionIs the keyboard lighted?
Asked by Froggy.
- A:Answer No, it isn't Since it is black, it is quite dark..
Answered by Schaef
Q: QuestionIs this a touch screen description says it is but the spec says it is not?
Asked by JohnWJ.
- A:Answer This computer definitely has touchscreen
Answered by Jackal221
Q: QuestionCan this connect to wifi 5G?
Asked by Jazzie.
- A:Answer I am assuming you mean 5ghz? Yes. 5G on your hotspot? Yes.
Answered by TimothyO
Q: QuestionCan a wireless mouse be used? Do not like touch screen.
Asked by Musicman.
- A:Answer Yes
Answered by Mimi
Q: QuestionDoes this laptop come with Windows Pro OR Home version???
Asked by Anonymous.
- A:Answer window pro
Answered by AfzalS
Q: QuestionIs this computer windows 10 or 11?
Asked by Anonymous.
- A:Answer Microsoft 365
Answered by JneeseJ
Q: QuestionIs the keyboard backlit?
Asked by blynkz.
- A:Answer No, this model does not have a backlit keyboard.
Answered by HP Team

Q: QuestionCan I transfer photos from my phone to this computer?
Asked by Billsfan.
- A:Answer Windows 11 makes it easy to transfer your photos from your phone to your computer with a USB cable, which you can find at your local Best Buy! However, this particular computer comes with Windows 11 in S mode, which has some restrictions for safer browser. You may need to disable S mode to transfer your photos from an external source.
Answered by HP Team

Q: QuestionDVD or CD compatible?
Asked by Anonymous.
- A:Answer There is not one built in but possibly can connect an external one.
Answered by Jacke
Q: QuestionIs this ok for a 9 year old for games?
Asked by Anonymous.
- A:Answer Yes, it is okay
Answered by zaaka
Q: QuestionDell laptops are smart where when plugged in it disables use of battery. HP's become damaged from being plugged in constantly. Is there a way to disable battery for when laptop is plugged in? 3 HP's and battery fails because plugged in most of time.
Asked by Dean101448.
- A:Answer Thank you for asking. The lithium-based batteries used in modern HP laptops cannot be overcharged. Internal hardware prevents the battery from charging until the voltage drops below 100%. There is no way to disable the battery when the laptop is connected to power. Some things can affect battery life. Learn more here: https://www.hp.com/us-en/shop/tech-takes/how-long-should-i-charge-hp-laptop-battery#:~:text=Is%20it%20bad%20to%20keep,the%20voltage%20drops%20below%20100%25.
Answered by HP Team

Q: QuestionCan I increase the storage space in 1 TB?
Asked by Fahima.
- A:Answer Thank you for the question. This model is configured with 256GB, however, you can change switch the SSD yourself or better yet, have it done by Geek Squad. The alternative would be to connect an external SSD via the USB port.
Answered by HP Team

Q: QuestionWhat is the AUE date?
Asked by Anonymous.
- A:Answer Thank you for the question. This is a Windows PC, having Windows 11 in S Mode. Windows computers do not have Auto Update Expiration (AUE) dates like laptops using the Chrome operating system (Chromebooks).
Answered by HP Team

Q: QuestionDoes this model have video camera for zoom sessions?
Asked by NanR.
- A:Answer Yes
Answered by TiffanyS
Q: QuestionCan I add a 16gb ram to this. With one 8gb and the other 16gb
Asked by James.
- A:Answer Yes, you can.
Answered by tyler
Q: QuestionIs there a CD slot on the laptop?
Asked by Delilah.
- A:Answer no there isn’t but there’s an SD card slot
Answered by DamsO
Q: QuestionIs this laptop good enough for college students for school
Asked by Burks.
- A:Answer Yes
Answered by JamesW
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